Pet Food Express · 8 hours ago
Maintenance Technician
San Jose, CA
Full-time
Onsite
Mid Level
$40/hr - $42/hr
3+ years expPet Food Express is a leading California-based pet specialty retailer dedicated to improving the lives of pets and their owners. The Maintenance Technician will be responsible for maintaining and enhancing the appearance, functionality, and safety of retail stores, performing repairs, and collaborating with various departments to ensure operational efficiency.
AgricultureE-CommerceFood and BeverageRetail
Responsibilities
Complete routine maintenance and a wide variety of inspections, repairs, and duties at PFE locations, while providing solutions to problems in the most efficient manner
Ensure all assigned work orders are managed to completion
Respond to maintenance calls such as repairs needed for PFE Pet Wash equipment (training provided) and urgent calls such as providing dry ice when store freezer fails
Support the Facilities department with construction and special projects
Support the IT Department and other cross-functional departments with installations on an as-needed basis
Document and maintain accurate records of maintenance activities, purchases, repairs, and service history in work orders
Report to the Maintenance Manager regarding replenishment needs of maintenance supplies and special tools
Ensure vendor completion of projects meet PFE standards, provide vendors access to store during closed hours
Rotate being on call availability for emergency maintenance repairs such as store window break-ins
Ensure compliance with all safety, maintenance regulations, and departmental standards
Travel between Pet Food Express locations, typically within a 25-50 mile radius, to perform maintenance tasks as needed
Communicate effectively with store personnel, management, and external contractors/vendors to coordinate maintenance activities and resolve issues
Performs other installations and duties as assigned
Qualification
Required
3+ years of experience in building maintenance role, preferably within a retail or commercial environment
Excellent plumbing, electrical and handyman skills with the ability to diagnose, repair and resolve issues efficiently and effectively
Good understanding of tools and equipment used for maintenance tasks
Excellent problem-solving skills with a proactive approach to identifying and addressing maintenance needs
Ability to work nights and weekends 'on-call' on a rotating basis
Excellent verbal communication, customer service and interpersonal skills with the ability to share/receive information and knowledge to understand, assess and solve facility problems
Ability to work independently with solid time management skills
Tech-savvy with a strong ability to use computers, smartphones, and mobile devices to communicate, manage work, and do research
Excellent problem-solving and organizational skills
Flexibility to work in a fast-paced environment and adapt to changing priorities
Valid driver's license, clean driving record and ability/willingness to travel between work site locations
Ability to lift and carry heavy objects up to 75lbs, stand and walk frequently, climb and descend ladders and stepstools, and perform physically demanding tasks throughout duration of shifts
High school diploma or equivalent
Preferred
Experience using work order management systems is a plus
College or trade school desirable; relevant certifications or vocational training is a plus
Benefits
Grow with us: Many potential career paths and options for advancement within the company.
Generous in-store employee discount that extends to your family.
Be Healthy: Health with FSA options, dental, and vision insurance – even pet insurance!
Plan for the future: 401k with employer match.
Get Rewarded: Employee referral bonuses.
Rest and Relax: Competitive Paid Time Off.
Company
Pet Food Express
Pet Food Express provides pet supplies and products.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Rainier Partners
2022-06-08Private Equity
Leadership Team
Denyelle Bruno
Chief Executive Officer
Recent News
Seattle TechFlash
2025-06-13
Company data provided by crunchbase