H&R Block · 3 hours ago
Sr Product Manager - Mobile Apps
Missouri, United States
Full-time
Onsite
Senior Level
$101K/yr - $162K/yr
5+ years expH&R Block is dedicated to helping people and inspiring confidence in their clients and communities. The Senior Product Manager (Sr. PM) will manage product strategy from discovery through delivery, overseeing the development of complex digital products and ensuring alignment with business objectives.
ConsultingRetailService IndustryTax Preparation
Responsibilities
Demonstrate a deep understanding of customer problems and articulate a compelling product vision, leading by example in problem-solving and customer-centric discovery practices
Drive app performance KPIs like crash rate, app-store rating, active users and NPS
Manage relationships with Apple/Google app ecosystem partners
Facilitate continuous discovery, including frequent user research, to understand customer needs, balance desirability, viability, and feasibility, and drive alignment through reviews of discovery artifacts with cross-functional partners and leaders
Deliver on time, on budget, and with superior quality, managing all aspects of product development and implementation, including business changes and technology conversions
Lead product ceremonies for cross-functional product squads using modern SDLC best practices and methodologies, ensuring high performance and collaboration
Create an environment of psychological safety for innovation and foster a strong sense of ownership within the team
Develop and refine a product roadmap, drive a prioritized product backlog with high-quality epics, user stories, and acceptance criteria
Align product strategy with technical capabilities and constraints, encouraging the use of modern technology
Coordinate activities and report regularly to the product team and leadership; regularly conduct team retrospectives and drive resulting actions
Develop problem statements and perform deep analysis to support client experience opportunities, ensuring accountability for both short- and long-term product results
Design and execute A/B tests. Use data to continuously evaluate and adapt strategies based on test results, focusing on delivering measurable outcomes
Accountable for ensuring the quality of features delivered by the trio and achieving defined OKRs (Outcomes and Key Results)
Foster strong collaboration with engineering, design, and business teams to ensure alignment and integration
Engage in personal development to develop competencies in leadership and translating strategy into tactical execution
Become the SME for MyBlock and serve as a bridge between Product, Engineering and Marketing stakeholders
Own backlog, release planning and prioritization for MyBlock mobile app
Qualification
Required
Bachelor's degree in a related field or the equivalent through a combination of education and related work experience
5 years of experience in product management experience to include leading large products that involve significant business and technology change
Prior experience as PM of a consumer mobile app, preferably in the FinTech space
Experience integrating with vendors for app notifications and analytics
Expertise with technology delivery/software development methodologies (notably Agile, Lean, DevOps)
Experience leading teams in a matrix management environment with demonstrated record of establishing priorities and deadlines
Experience developing and managing product budgets
Knowledge of business case development including cost/benefit analysis, NPV, and current and future state assessment
Advanced oral, written and interpersonal communication skills
Strong presentation and facilitation skills necessary to communicate and influence a wide range of audiences
Advanced ability to oversee tasks and delegate responsibilities to squad members or adjacent teams, while providing straightforward and effective feedback and communication
Preferred
Master of Business Administration
Tax or financial industry background
Formal product management certifications or training, or equivalent
Expertise with product planning tools (ADO, Aha, Atlassian)
Benefits
Medical and prescription drug coverage
H&R Block Retirement Savings Plan (401(k) Plan)
Employee Assistance Program
(virtual) fitness center programs
Associate discount program
Business Travel Accident Insurance
Associate Tax Prep benefit
Company
H&R Block
H&R Block is a tax solutions provider that offers tax returns, filings, and advisory services for individuals and businesses. It is a sub-organization of Ameriprise Financial.
10001+ employees
H1B Sponsorship
H&R Block has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Andy Phillips
Vice President - The Tax Institute at H&R Block
George Agurkis
Vice President, Government Relations
Recent News
2026-01-23
2026-01-17
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