Neuromonics · 2 months ago
Security Sergeant
Dallas,TX,US
Full-time
Onsite
Mid, Senior Level
3+ years expNeuromonics is seeking a Security Sergeant to lead a team within their security department. The role involves overseeing security operations, ensuring compliance with protocols, and providing guidance and support to security officers while maintaining a safe environment.
Health CareMedicalMedical Device
Responsibilities
Direct operations at the scenes of incidents, alert Lieutenants as needed
Write investigative, incident, accident, and similar reports
Complete daily activity reports, payroll, and equipment inventory reports
Maintain accurate records and documentation related to security activities, incidents, and personnel
Provide guidance and support to security officers in handling challenging situations and resolving conflicts
Conduct regular patrols and inspections to identify security risks and vulnerabilities; coordinate with internal departments and external agencies to address security concerns and mitigate risks
Respond promptly to security incidents, emergencies, and alarms, taking appropriate action, as necessary
Lead, supervise, and mentor a team of security officers to ensure the efficient and effective execution of security operations
Ensure security professionals follow policies and procedures and provide feedback to the Lieutenant as needed to correct behavior
Train and provide regular guidance to officers to provide secondary management and leadership support
Recommend and assist in the implementation of goals and objectives
Interpret, convey, and ensure implementation of agency policies, procedures, and methods; ensure that staff has clear guidelines of authority and responsibility
Provide new-hire and professional development continuing education training for Downtown Dallas Security professionals; develop and implement security procedures, protocols, and training programs to enhance the capabilities of the security team
Issue and maintain equipment including radios, bikes, uniforms, etc
Performs safety, patrol and security duties by motor vehicles, bicycle, or on foot
Assist Dallas Police Department (DPD) and Crisis Intervention with homeless engagement and Quality of Life (QOL) issues
Develop targeted patrols to address QOL issues in high-risk areas
Represent the Down Dallas Security in a professional manner on the job, at meetings, and special events
Provide a high level of customer service to citizens and visitors by answering questions and addressing complaints through internal investigations
Coordinate with DPD quality of life ordinance enforcement
Coordinate with Clean Team to address maintenance issues downtown
Ensure Downtown Dallas Security professionals are uniformed in a neat and presentable manner
Stay abreast of emerging security threats, trends, and technologies, continuously seeking opportunities for improvement and innovation
Perform other duties as assigned
Qualification
Required
Minimum of 3-5 years of experience in the security field
At least 1-2 years in a supervisory or leadership role
Understanding of City of Dallas codes and ordinances
Meet officer renewal deadlines, Level III requalification DPS
Working knowledge of Equipment Inventory – radios, uniforms
Knowledge of Time & Attendance, Performance Management and Injury-on-Duty processes
Ability to define problems, collect data and review related information to develop and evaluate options and implement solutions and draw valid conclusions
Excellent oral and written communications skills
Ability to maintain confidentiality of sensitive information
Working knowledge of EPONIC and TrackTic Reporting System
Working knowledge of Body Cameras and video software
Proficient computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheets, graphics, etc
Experience in Microsoft Office applications; Word, Excel, Outlook
Ability to lead, motivate, and inspire a team of security officers
Commitment to upholding high ethical standards and maintaining confidentiality
Demonstrates utmost level of integrity in all instances and shows respect towards others and towards company principles
Ability to meet commitments made to yourself and others, keeping the promises you make
Ability to separate emotional feelings from the real issues at hand
Sets high standards and measures of excellence to ensure quality assurance in every aspect of work performed
Shares key information with others involved in a project or effort, works in harmony to accomplish objectives
Ability to challenge the substance of our beliefs and biases of our observations legitimately and objectively
Takes a responsible, proactive approach and willingness to get things done independently
Ability to write and speak effectively using appropriate convention based on the situation
Capacity to adapt to changing circumstances and make informed decisions under pressure
Demonstrates a sound working knowledge of current role and the technical systems and applications used in performing this role
Identifies and resolves issues timely by gathering and analyzing information skillfully
Follows detailed procedures to ensure accuracy in the entry and reporting of data/information
Uses time efficiently by prioritizing and planning work activities
Takes personal responsibility and ownership for adhering to all company policies and procedures while also completing work timely and in accordance with performance expectations
Good physical condition with the ability to pass a physical fitness test and exam by a licensed physician
Ability to perform security duties, including patrolling and responding to emergencies, in various environments and conditions
Requires heavy public contact requiring considerable interpersonal skill, extensive interaction with the public, donors, and members requiring a high degree of customer service skills
Ability to work the day and evening shifts and weekends as needed
Preferred
Previous experience in law enforcement or military service
Bi-lingual ability is desirable
Company
Neuromonics
Neuromonics, Inc. is a medical device company.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase