NEOGOV · 6 hours ago
Water Meter Technician
402 Municipal Drive Lubbock, TX
Full-time
Onsite
Entry Level
$38K/yr - $38K/yr
3+ years expNEOGOV is part of the City of Lubbock, responsible for providing public services. The Water Meter Technician is responsible for the daily operations of the advanced metering infrastructure of the public water system, including meter installation, software programming, inspection, diagnosis, and routine maintenance.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Inspects and diagnoses metering technology utilizing specific software programs to perform meter diagnostics, analytics and meter maintenance for the purposes of either billing and/or equipment failure
Executes routine maintenance, repairs, and installation of meters, ancillary equipment, and meter vaults
Understands equipment operations, programs, and methods used in monitoring and troubleshooting the performance of communication equipment
Evaluates hardware and software to determine functionality, water flow, water pressure and water quantity
Maintain physical inventory of water meters, registers, meter boxes, and radio communication devices
Performs disconnects and connects for water meters
Performs water sampling for customers utilizing specialized equipment for water quality testing
Diagnoses potential problems that can affect the public water supply or the health and safety of the water customer
Acts as primary contact for all metering and billing issues reported by City of Lubbock billing office, water dispatch, and customers concerning advanced metering hardware and software
Retrieves utility metering data to verify service status and resolve billing concerns
Completes duplication of customer volume consumption to verify accurate billing
Investigates non-billed consumption situations to attempt to determine who is using service
Educates customers and personnel on water quality, high bill, and advanced metering infrastructure
Flushes fire hydrants to maintain water quality as needed
Diagnoses any potential cross connection or backflow that would adversely affect the water quality
Performs on-call and shift work duties as needed
Responds to emergencies which have the potential to adversely affect the customer or the public water supply
Perform assigned duties, as required
Qualification
Required
High school diploma/GED and two years of customer service experience, with an additional one-year mechanical or technical experience; or an equivalent combination of education, experience and training
Physical Exam Required
Valid current driver's license
If no previous experience, a Class D water distribution license issued by the Texas Commission on Environmental Quality (TCEQ) must be obtained within 12 months of eligibility. If existing experience, at the direction of the supervisor, either a Class C water distribution license or Class D water distribution license will be required within 12 months after eligibility. Eligibility is defined as the completion of TCEQ required classes necessary to test
Benefits
The City of Lubbock provides a comprehensive, cost effective, health and welfare package.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase