YMCA of the USA · 11 hours ago
Chief Operations Officer
Middletown, NY
Full-time
Onsite
Director/Executive
10+ years expYMCA of the USA is seeking a Chief Operations Officer to oversee program expansion and innovation. The COO will be responsible for developing and executing operational strategies to ensure effective operations and growth, managing multiple locations, and enhancing member experiences.
Career PlanningCommunities
Responsibilities
Supervises 3 Branch Executive Directors, Executive Director of Childcare, Senior Marketing Director, and an Association Maintenance Director
Plays a leadership role in setting and implementing overall Y policies, procedures and strategies
Partners with the CFO and Finance team to develop and monitor monthly financial reports, ensuring revenue targets are met and expenses are effectively controlled according to budget
Oversees continuous improvement of before and after-school child care programs, including curriculum development, staff support, and quality standards across 21 locations
Provide strategic oversite and leadership to enhance the quality, consistency, and impact of 5-day camps, supporting executive staff and camp leadership
Identifies opportunities for innovative programming across branches to advance YMCA goals, and collaborating with staff teams to develop and implement programs
Fosters a culture of innovation by leading branch executive and leadership staff in the planning, development, and execution of new, member-focused program initiatives and activities
Promotes a core values-based, servant leadership environment, demonstrating collaboration and supporting the values of caring, honesty, respect, responsibility, Teamwork, and inclusion
Provide executive oversight of all facilities and grounds, including maintenance, safety, and compliance with applicable regulations
Supports and collaborates with branch leadership and Development to develop communication and campaign strategies to successfully market the annual campaign
Supports plans for identifying, cultivating and soliciting branch annual fund prospects
Translates the Association’s Strategic Plan into actionable initiatives and day-to-day operations, leading branch-level planning to ensure staff and volunteers are engaged, accountable, and invested in successful execution
Ensure all facilities and program sites meet safety, health and quality standards
Collaborate with the CEO on expansion opportunities, new program models, and community partnerships
Recruit, hire, train, develop, retain, and lead direct leadership staff. Review and evaluate staff performance with mid-year check in and end of year evaluation ensuring that all departmental goals and association goals pertaining to operations are achieved
Act as a liaison for our YMCA association across assigned regional and state YMCA networks
Performs any other functions necessary for the smooth and efficient operation of the YMCA of Middletown
Assists the CEO in any other projects, as assigned
Qualification
Required
Bachelor's degree from four-year college or university required
10 years or more of demonstrated success in YMCA operations in a senior management role
Demonstrated ability to manage multiple physical locations and program sites
Proven ability to produce positive results in the areas of before & after school age child care, program development, summer camp, staff development financial development, facility management, budgeting and fiscal management, risk management, membership recruitment and retention, volunteer development, and conflict resolution
Commitment to the mission and purpose of the YMCA and ability to communicate and motivate others about the YMCA, its mission, and programs
Ability to relate effectively to diverse groups of people from all social and economic segments of the community; track record of building authentic, constructive relationships with others
Experience & Knowledge of state and local licensing as well as childcare accreditation agencies
Demonstrates a strong understanding of technology and a proactive, technology-driven mindset, leveraging digital tools to improve efficiency and outcomes
Proven ability to lead through change, build strong teams, and drive results
Preferred
Master's degree and YMCA Organizational Leader certification preferred
5 years' experience preferred as past COO, VP role or equivalent role
Company
YMCA of the USA
YMCA of the USA is the national resource office for the nation's YMCAs. Located in Chicago, IL, YMCA of the USA exists to serve YMCAs.
51-200 employees
H1B Sponsorship
YMCA of the USA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
Funding
Current Stage
Growth StageLeadership Team
Suzanne McCormick
President & CEO
Recent News
First Five Years Fund
2025-09-19
2025-03-30
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