GLP Attorneys, P.S., Inc. · 23 hours ago
Bilingual (Spanish-Speaking) Front Desk Coordinator
GLP Attorneys is the largest personal injury law firm in Washington State, serving the Pacific Northwest. They are seeking a Bilingual (Spanish-speaking) Front Desk Coordinator to support their North Washington Region, providing essential clerical and customer service support while ensuring a professional experience for clients and visitors.
Consulting
Responsibilities
Serve as the primary front desk point of contact by welcoming and assisting clients, visitors, vendors, and guests in a professional and friendly manner
Assist Spanish-speaking clients by translating phone calls and in-person communications as needed
Answer, screen, and route incoming phone calls and emails promptly and professionally
Schedule appointments, referrals, and assist with coordinating calendars as needed
Receive, review, organize, scan, and distribute incoming mail and correspondence
Prepare and handle outgoing mail, including routine mail drop-offs
Perform general data entry, scanning, filing, and file closing tasks in accordance with firm procedures
Maintain conference rooms, lobby, kitchen areas, restrooms, refrigerators, and shared office spaces to ensure they remain clean, organized, and properly stocked
Support administrative tasks for the office, which may include scanning files, organizing records, and assisting with general office operations
Assist with office events, programs, and other responsibilities as assigned to support the effective operation of the office
Qualification
Required
High school diploma required; advanced education desired
Strong customer service skills with a positive, professional, can-do attitude
Excellent verbal and written communication skills
Comfort communicating with clients, healthcare providers, and insurance companies by phone and email
Typing proficiency of at least 50 words per minute
Ability to proofread legal documents accurately
Proficiency with Microsoft Office, including Word, Excel, and Outlook
Basic understanding of office equipment and clerical systems such as recordkeeping and filing
Strong organizational skills with the ability to prioritize tasks and manage competing deadlines
Ability to work independently while contributing effectively to a collaborative team environment
Understanding of confidentiality requirements and professionalism in a legal setting
Must be bilingual (Spanish-speaking)
Preferred
Previous experience in a professional office setting is highly desired
Prior experience in plaintiffs' personal injury law is preferred
Previous clerical or front desk experience is preferred
Benefits
Medical, dental, vision, and Rx insurance
Life insurance
An employee assistance program
A 401(k) retirement plan with discretionary safe harbor and profit-sharing features
Paid vacation
Paid sick/safe time
Paid holidays
A floating birthday and flexible holiday
Firm-sponsored bonus days
Paid parental leave
Anniversary bonuses
Continued education and tuition reimbursement
Public transportation and parking subsidies
Wellness programming
Opportunities to participate in firm committees and community involvement initiatives