Application Support Analyst jobs in United States
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eTeam · 18 hours ago

Application Support Analyst

eTeam is a company focused on providing workforce solutions, and they are seeking an Application Support Analyst to support existing and future workload schedulers. The role involves designing, developing, and maintaining job schedules for both on-premises and cloud-based applications while ensuring effective troubleshooting and performance tuning.

Information Technology
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Work as part of a global team across Americas, Europe and Tralee
The candidate for the TWS support position will be responsible for supporting existing and future Workload schedulers used
Experience in translating job scheduling business technical requirements into scheduled jobs
Design, develop, document and implement major product upgrades and migration processes
Provide maintenance and support of the existing IBM Workload scheduler
Design and develop schedules for on prem and cloud based applications
Design and develop Cloud based job types like REST API, Azure DataFactory, Azure Databrick etc
Troubleshooting and resolution of productions failures
Work with various teams with the deployment, configuration and validation of new schedules in all environments
Performance tuning exercise to increase the productivity of scheduling tools
Impact analysis for new implementations on existing systems and document back out plans for all implementations performed
Participate in cross training sessions with the other teams
Excellent communication and organizational skills are expected
Weekend and oncall support will be required on a rotational basis

Qualification

IBM Workload automationCloud infrastructureOracle / SQL databasesRedHat LinuxAzure technologiesCommunication skillsProblem solvingOrganizational skillsAttention to detail

Required

Work as part of a global team across Americas, Europe and Tralee
The candidate for the TWS support position will be responsible for supporting existing and future Workload schedulers used
Experience in translating job scheduling business technical requirements into scheduled jobs
Design, develop, document and implement major product upgrades and migration processes
Provide maintenance and support of the existing IBM Workload scheduler
Design and develop schedules for on prem and cloud based applications
Design and develop Cloud based job types like REST API, Azure DataFactory, Azure Databrick etc
Troubleshooting and resolution of productions failures
Work with various teams with the deployment, configuration and validation of new schedules in all environments
Performance tuning exercise to increase the productivity of scheduling tools
Impact analysis for new implementations on existing systems and document back out plans for all implementations performed
Participate in cross training sessions with the other teams
Excellent communication and organizational skills are expected
Weekend and oncall support will be required on a rotational basis
Smart, driven and fast learners with a positive attitude
Logical thinker who enjoys problem solving
Organized and methodical approach under pressure
Proactive – provide solutions to problems before they surface
Diligent with a strong eye for detail
Multitasker who can juggle project work, with day-to-day issues and user requests

Preferred

8 years of experience with scheduling tools like IBM Workload automation, Autosys or other prominent schedulers in the market
Strong cloud infrastructure experience
Have experience in a similar position
Experience with Oracle / SQL databases
Experience with RedHat Linux, AIX and Windows
Experience with cloud based technologies such as Azure and others
Experience in developing and supporting

Company

eTeam is a staffing agency that also provides payrolling services.

H1B Sponsorship

eTeam has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (36)
2024 (205)
2023 (11)
2022 (7)
2021 (24)
2020 (25)

Funding

Current Stage
Late Stage
Total Funding
unknown
2023-12-04Acquired

Leadership Team

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Swetta Bhatt
CEO APAC & India
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Aanchal Thakur
Chief Customer Officer
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Company data provided by crunchbase