Pride Healthcare LLP · 18 hours ago
Patient Care Coordinator
Spring, TX, US
Full-time, Contract
Onsite
New Grad, Entry Level
$22/hr - $25/hr
0+ years expPride Healthcare LLP is a healthcare staffing company that provides recruitment solutions for healthcare professionals. They are seeking a Patient Care Coordinator to ensure excellent customer service and assist patients efficiently in a medical office setting.
Health CareManufacturingPharmaceutical
Responsibilities
Commits to collaborative interaction with patients to achieve excellent customer service and high levels of satisfaction
Endorses mutual respect amongst all members of the healthcare team. Practices positive guest/peer relationships and works with others to promote an efficient and effective team
Demonstrates a positive attitude and understands how this relates to creating a caring environment for patients and guest
Processes check-in via Epic, Collects appropriate fees, co-pays, deductibles and co-insurance amounts as determined and documented by the financial review personnel
Issues receipts for all monies received
Provides assistance to patients so that the patient can be processed quickly and efficiently to ensure that accurate information is obtained and conveyed to the patient including:
Relaying information regarding wait time to patients
Answering questions and provides assistance to patients either directly or by referring them to the appropriate person/department
Assisting with filling out forms as required from the ASC
Qualification
Required
Minimum 6 months of experience in a customer-facing role within a medical office or healthcare setting
Experience in patient check-in/check-out processes, including collecting co-pays, deductibles, and co-insurance amounts
Strong understanding of insurance benefits and patient financial responsibility, including the ability to explain professional vs. facility components of charges
Experience with Microsoft Office, computer proficiency, both verbal and written communication skills, data entry accurately inputting information into EMR
Preferred
Experience working in an Ambulatory Surgery Center (ASC) or similar outpatient procedural setting
Familiarity with electronic health record (EHR) systems
Excellent communication and customer service skills, especially in handling sensitive financial discussions with patients
Benefits
Comprehensive healthcare coverage (medical, dental, and vision plans)
Supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity)
401(k) savings
Life & disability insurance
An employee assistance program
Legal support
Auto, home insurance
Pet insurance
Employee discounts
Company
Pride Healthcare LLP
PRIDE HEALTHCARE LLP is a Ahmedabad based leading pharmaceutical company Incorporated in 2006.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase