ASK Consulting · 3 days ago
Collections and Deductions Analyst (273480)
Orlando, FL, US
Full-time
Hybrid
Senior Level
$32.14/hr - $32.14/hr
5+ years expASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. They are seeking a Collections and Deductions Analyst responsible for researching and reconciling customer disputes, payments, credits, invoices, and contracts to ensure payment recovery on invalid short payments. The role involves high volume analysis and requires strong communication with various departments to manage account risks and disputes.
Human ResourcesRecruitingStaffing Agency
No H1B
Responsibilities
This role is responsible for researching and reconciling customer disputes,payments, credits, invoices, and contracts to reflect the proper status and balance of the customers account receivable and ensure payment recovery on invalid short payments/claims
Disputes are researched utilizing SAP, Customer and third-party websites and external and internal departments
Position handles significant high volumes which requires fast decision making and a self-starter requiring minimal supervision
Analyze historical customer payments and disputes to derive issues, trends and root cause analysis using multiple systems and customer supplied information
Monitor and track the daily analysis of customer disputed invoices/short-payments on a very high volume-based activity
Perform analysis of customer accounts based on the customers purchases,payment history, credit worthiness, credit limit exposure and our business strategy
Track and evaluate past due A/R accounts to reduce the risk of credit exposure
Evaluate credit worthiness of accounts and determine proper account order hold or releases
Ability to research cash application matters on customer account
Evaluate aged items for bad debt write off and refund analysis
Perform offsetting adjustments to ensure customer account balances are properly stated
Contact customers to secure payment on overdue balances, issues resolution on open items
Provide guidance and support to Sales and Operations Managers, Logistics,Common carrier disputes, outside Distribution operations about the release oforders to accounts that have aged accounts receivable
Maintain a strong cross functional communication with Sales, Logistics, and Management regarding identified account risks, potential credit problems,disputes and customer comments. Identify and escalate as necessary
Provide monthly and ad-hoc reports and updates to key stakeholders
Maintain and manage all data related to customer discounts, allowances and other deductions in SAP
Track work on deductions issues unless the issue is resolved
Research Cash Applications done on customers from Bank Statements
Following SOP business rules, and through case creation, generate a credit memo where applicable to resolve customer financial disputes
Ensures GAAP, SOX and Watts policies and procedures are adhered to and the ongoing operation, maintenance and controls of the AR system
Ensure proper SOX documentation on customer accounts, credit memo issuance and approvals
Support audits of deductions, payments and write-offs
Identify and assist in the preparation of accounts for placement with collection agencies or 3rd Party activity
Financial recovery of invalid disputed customer account receivables balances
Negotiate and structure payment plans
Ensure customer accounts are accurately stated in adherence to US GAAP
Recommend write offs for uncollectable open invoices and disputed balances
Qualification
Required
All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted
We are unable to provide sponsorship at this moment
Requires broad training in fields such as business administration, accountancy, generally obtained through completion of a four-year Bachelors degree program
Associate Degree in Accounting or Finance, but Bachelors Degree preferred
5 years of A/R software experience for large corporations such as SAP, Oracle, etc
5 years minimum of A/R Dispute resolution experience in a large organization, working with vendor portals
5 years minimum of Cash Application research and analysis
Must have Advanced Excel skills: writing advanced formulas, Pivot Tables, V-lookups, etc
5 years of experience working with functional groups and different level of employees throughout the organization to achieve business results effectively and professionally
5 years following GAAP and SOX requirements in a publicly traded company
Ability to work in a global team environment
Company
ASK Consulting
ASK Consulting provides innovative talent implementation, workforce management, and project solutions to various industries.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Justin Kidd
Senior Vice President - Strategic Partnerships
Jim Wilson
Founder
Company data provided by crunchbase