SAIC · 4 hours ago
Field Service Engineer - WSMR
White Sands, NM
Full-time
Onsite
Senior Level, Lead/Staff
9+ years expSAIC is currently seeking a Field Service Expert (FSE) to support their Integrated Battle Command System (IBCS) Team. The role involves providing technical support services for maintaining and sustaining fielded IBCS systems, as well as acting as the primary point of contact for the program.
Information TechnologySecurityService IndustrySoftware
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Provide technical support services in support of maintaining and sustaining fielded IBCS systems, equipment and software at all identified locations
Represent the IBCS program as the primary point of contact
Integrate and maintain systems running Red Hat Enterprise Linux and integrate COTS/GOTS products with IBCS systems
Assist in the emplacement and initialization of the IBCS system
Advise customers on the capabilities and limitations of the IBCS system
Assist in troubleshooting IBCS hardware, software, and networks
Provide feedback to program leadership regarding system performance and end-user feedback
Perform operator and maintainer tasks on equipment, integrated systems, subsystems, and software
Conduct training
Support Program Help Desk
Conduct scheduled equipment inventories
Qualification
Required
Senior level BS and nine (9) years' experience; six (6) years' experience accepted in lieu of degree (per contract)
Experience with tactical networks and troubleshooting
In field operator training
Troubleshooting of computer systems and networks
Good oral communications
Ability to effectively prioritize and execute tasks in high-pressure environments
Able to work independently and efficiently with short term deadlines
Must possess an active DoD Secret Clearance
IAT Level II certification obtained (e.g., Security+ CE) within 180 days of hire in accordance with DOD 8570/8140 requirements and company policy (active Security + CE is highly preferred)
Preferred
Army Air Defense background (14 or 140A or 14G)
IBCS experience maintaining and sustaining fielded IBCS systems, equipment and software
Experience with Virtual Machine, Cisco, and/or Windows Server
Ability to obtain a Linux+ certification within nine (9) months of hire date
Willingness to acquire a Commercial Driver's License (CDL) and comply with all state requirements
Company
SAIC
SAIC specializes in IT, enterprise IT, engineering, and professional services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$522.13MKey Investors
U.S. Geothermal
2025-09-22Post Ipo Debt· $500M
2010-09-13Post Ipo Equity· $22M
2006-10-13IPO
Leadership Team
Prabu Natarajan
Chief Financial Officer
Kevin F Brown
Senior Vice President, Chief Information Security Officer
Recent News
2025-12-16
2025-12-16
2025-12-05
Company data provided by crunchbase