Spectrum · 1 day ago
Fraud Representative
Overland Park, KS
Full-time
Onsite
Entry Level
1+ years expSpectrum is a leading provider of communication and entertainment products. They are seeking a Fraud Representative to handle various functions associated with fraud and abuse, focusing on customer support and problem-solving in a collaborative team environment.
Digital EntertainmentInternetTelecommunications
No H1B
Responsibilities
Investigating and resolving customer issues
Employing tools that detect and disrupt fraud schemes
Evaluating and processing identity theft and customer validation claims
Working on a wide variety of investigations
Qualification
Required
Experience: Fraud or customer service: 1 year
Resolving difficult customer issues: 1 year
Education: High school diploma or GED
Technical Skills: Knowledge of cable/telecom operations, detection and analysis, and laws/regulations related to fraud and risk management
Skills: Excellent written and verbal communication
Schedule: Some travel required
Preferred
General knowledge of Fraud operations, policies, and procedures
Ability to work independently while supporting a team environment
Effective organization and time management when multitasking
Benefits
Comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
Company
Spectrum
Spectrum is a cable telecommunications company that offers a range of home entertainment and information services. It is a sub-organization of Charter Communications.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$11.4MKey Investors
North Carolina Department of Information Technology
2023-09-01Grant· $11.4M
2015-05-26Acquired
2007-03-01IPO
Leadership Team
Dinesh Jain
Chief Operating Officer
Ken Guiberson
Group Vice President, Digital Self-Service
Recent News
2026-01-20
2026-01-06
Sports Business Journal
2025-11-08
Company data provided by crunchbase