American Express Global Business Travel · 10 hours ago
Global Servicing - Travel Consultant
United States
Full-time
Remote
Entry, Mid Level
$39K/yr - $73K/yr
2+ years expAmerican Express Global Business Travel is a company that inspires colleagues to view travel as a force for good. As a Global Servicing Travel Consultant, you will provide outstanding service to corporate clients, arranging and advising on travel options while ensuring compliance with travel policies.
ConsultingEvent ManagementTravel
Responsibilities
Advise and arrange travel for corporate business customers in the US, Canadian, UK and Australian Markets
Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
Use of Sabre as the Global Distribution System (GDS)
Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements
Use positive telephone service techniques and act on special customer requests
Prevent fraudulent callers from trying to book trips afterhours by following our security protocols
Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels
Qualification
Required
A minimum of 2 years' corporate travel experience
A minimum of 2 years' Native GDS Expertise in Sabre
Excellent verbal and written communication skills
Excellent Customer service skills in a travel environment
Strong time management and organizational skills including multi-tasking and prioritizing of workload whilst ensuring maximum quality
Fares & Ticketing knowledge – including RTW and complex fares
Knowledge of products including car service, hotels and rail
Domestic & International destination/geographical knowledge
Maintaining up to date knowledge of international travel notifications and guidelines as per government/client rulings
Demonstrated understanding of the relevant customer base
An ability to adapt communication style to the audience, communicate confidently, accuracy and has ability to lead the traveler (or travel booker) to desired outcomes
An ability to adapt to change
Work across teams and departments
Benefits
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
Company
American Express Global Business Travel
American Express Global Business Travel provides travel management services and organizes meetings, events, and business travel services.
Founded in 2014Jersey City, New Jersey, USA
10001+ employees
H1B Sponsorship
American Express Global Business Travel has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (33)
2024 (27)
2023 (19)
2022 (40)
2021 (22)
2020 (26)
Funding
Current Stage
Public CompanyTotal Funding
$1.4B2024-07-26Post Ipo Debt· $1.4B
2020-11-27IPO
Leadership Team
Bryant Waters
Vice President Multinational Sales Group
Daniel Chang
Vice President, M&A
Recent News
2026-01-22
2026-01-16
Company data provided by crunchbase