Amazon · 10 hours ago
Operations Program Manager, Delivery Ops, Deployment Team
Bellevue, WA
Full-time
Onsite
Senior Level
$104K/yr - $155K/yr
5+ years expAmazon is transforming its global logistics landscape by optimizing fleet operations through data-driven innovation and AI-powered automation. In this pivotal role, the Operations Program Manager will leverage advanced analytics and program management expertise to enhance fleet network management and improve customer experiences for Delivery Service Partners (DSPs).
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Lead strategic initiatives to streamline and automate fleet transport processes between DSPs, reducing turnaround time and maximizing vehicle utilization
Develop and implement AI and machine learning solutions to optimize network capacity and resource allocation across diverse business units
Analyze and synthesize complex data from multiple sources to identify operational improvement opportunities and visualize current state operations
Design innovative automation mechanisms to replace manual processes and accelerate decision-making
Collaborate with cross-functional stakeholders and DSP customers to achieve shared network capacity goals aligned with S-team utilization objectives
Monitor and optimize key metrics ensuring smooth supply chain operations and maximum fleet availability
Drive data-driven decision making through advanced analytics and visualization tools
Qualification
Required
5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Experience in creating process improvements with automation and analysis, or experience delivering results for large, cross-functional initiatives/projects
Preferred
Bachelor's degree in business, data science, public administration, finance, engineering, human resources or related field, or MBA and 7+ years of creating process improvements with automation and analysis experience
Experience in data analysis and leveraging analytics to make decisions
Experience in program management, logistics, operations, supply chain, transportation, or a related field
Experience driving improvement programs in the operations, engineering and support fields
Experience dealing effectively with customers during problem resolution and operating efficiently under pressure, or experience driving collaborative projects from conception to delivery
Master's degree, or MBA in supply chain management, operations, engineering, analytics or related field
Benefits
Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
2026-01-25
2026-01-25
2026-01-25
Company data provided by crunchbase