Digitas North America · 4 hours ago
Associate Director, Experience Design
New York, NY
Full-time
Hybrid
Lead/Staff, Director/Executive
$118K/yr - $171K/yr
8+ years expDigitas North America is a connected marketing agency that offers modern creative and media, data, and technology services. The Associate Director of Experience Design will focus on building and governing a cohesive design system for AI-powered tools, ensuring they are consistent, usable, accessible, and trustworthy as they scale.
Marketing & Advertising
Responsibilities
Build, scale, and govern the AI design system
Help define and evolve system-level patterns, components, and guidelines for AI interactions and behaviors
Apply and extend standards that support consistency and scalability across tools and teams
Partner with design and product leads to support system governance and ongoing iteration
Contribute to documentation, usage guidance, and system adoption across the organization
Play a central role within a multidisciplinary design team across UX and Visual Design
Support and mentor designers through system thinking, best practices, and hands-on collaboration
Help set direction and shared expectations for system-led design work in a fast-changing AI landscape
Contribute to maintaining high craft, cohesion, and quality across design outputs
Develop shared interaction models for generative and assistive capabilities
Ensure AI features integrate cleanly into existing tools and workflows
Design human-in-the-loop patterns as a core system principle
Integrate ethical safeguards, transparency, and accessibility into system standards
Design guardrails that reduce bias, misuse, and over-automation
Improve clarity, comprehension, and cognitive ease across AI experiences
Collaborate closely with product, engineering, and leadership
Align system decisions with technical constraints and business goals
Champion system consistency over one-off solutions
Qualification
Required
8+ years of experience as a product or experience designer (hybrid UX/UI)
Strong experience contributing to platforms, products, or design systems at scale
Experience collaborating within multidisciplinary teams across UX, visual, and content
Experience designing complex systems, components, and tools
Hands-on experience designing AI-powered products, features, or capabilities
Comfort treating AI as a system-level capability, not a feature
Understanding of human-in-the-loop design
Experience embedding ethics and accessibility into design thinking and execution
Strong design judgment in ambiguous, fast-moving environments
Clear communicator who can influence cross-functional partners
Benefits
Medical coverage
Dental
Vision
Disability
401K
Parental and family care leave
Family forming assistance
Tuition reimbursement
Flexible time off
Company
Digitas North America
Digitas North America is the Connected Marketing Agency that provides digital media, and creative development.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Megan Jones
Chief Media Officer
Recent News
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