True Care Home Care · 16 hours ago
Healthcare Account Manager
Brooklyn, NY
Full-time
Onsite
Mid Level
$80K/yr - $100K/yr
3+ years expTrue Care is a home healthcare company committed to enhancing the quality of life for individuals and families. As an Account Manager, you will focus on expanding the referral network through strong relationships with healthcare facilities and community partners, ensuring True Care’s services are accessible and respected.
Health CareHospitalTherapeutics
Responsibilities
Develop, manage, and grow referral relationships with hospitals, SNFs, nursing homes, rehabilitation centers, and other healthcare providers
Proactively identify new referral sources within healthcare and community-based organizations to drive consistent client growth
Build and sustain long-term partnerships that align with True Care’s mission and support ongoing referral generation
Conduct in-person outreach and relationship management with discharge planners, case managers, social workers, and community liaisons
Design and execute outreach strategies tailored to the needs of diverse patient populations, including culturally and linguistically appropriate materials
Represent True Care at healthcare networking events, community meetings, and health fairs; serve as a trusted brand ambassador
Maintain accurate and timely documentation of outreach activities, contacts, and referrals in Salesforce
Collaborate closely with intake, clinical, and operations teams to ensure smooth referral follow-up and client onboarding
Support special projects and organizational initiatives as needed
Qualification
Required
3+ years of experience in community outreach, healthcare sales, business development, or account management
Direct experience working with hospitals, SNFs, nursing homes, or healthcare referral partners
Demonstrated success in building referral relationships and converting leads into active clients
Strong interpersonal, communication, and relationship-management skills
High level of cultural competence and experience working with diverse populations
Proficiency with Microsoft Office and CRM systems (Salesforce preferred)
Valid driver's license and reliable transportation for local travel
Preferred
Russian or Spanish language proficiency strongly preferred
Benefits
Health, dental, and vision insurance
401(k) with company match
Paid vacation, company holidays, sick leave, and floating holidays
Professional development and growth opportunities
Mission-driven work in a growing, innovative healthcare organization
Company
True Care Home Care
True Care is a licensed home care agency providing personalized care to families throughout New York City and Westchester County since 2009.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Shana Fireworker
Chief Operating Officer
Motty Feig
Vice President Managing Partner
Company data provided by crunchbase