Customer Service Representative - Onsite jobs in United States
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TP · 1 week ago

Customer Service Representative - Onsite

positionPort Saint Lucie, FL
timeFull-time
remoteOnsite
seniorityEntry Level
date1+ years exp

Teleperformance is a global, digital business services company that helps brands streamline their business. They are seeking a Customer Service Representative to field customer inquiries, resolve issues, and provide support through various communication channels.

CRMCustomer ServiceOutsourcingTechnical Support
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Growth Opportunities

Responsibilities

Customer Service Representatives field customer inquiries by finding
Innovative ways to respond to varying questions, issues, and concerns
Connect with customers via phone/email/chat/and or social media to
Resolve their questions or concerns
Calmly attempt to resolve and de-escalate any issues
Escalate interactions when necessary and appropriate
Respond to requests for assistance and/or possible processing payments
Track all call related information for auditing and reporting purposes
Provide feedback on call issues
Upsell if required

Qualification

Customer service experienceTyping speedWindows-based systemsSolution-orientedCollaborationCommunication skillsOrganizational skillsEmotional intelligenceCritical thinking

Required

Must reside within a 30-mile radius of Port St. Lucie, FL
This position will be based onsite at our Port St. Lucie, FL site
High School Diploma or equivalent
Minimum of 1 year of customer service experience
Must be 18 years of age or older
Ability to type at least 25 words per minute
Comfortable with desktop computer systems and have general knowledge of Windows-based systems

Preferred

Customer service and/or sales experience preferred
College degree preferred but not required

Benefits

Paid Training
Competitive Wages
Full Benefits (Medical, Dental, Vision, 401k and more)
Paid Time Off
Employee wellness and engagement programs

Company

TP

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Glassdoor4.2
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TP is a global digital business services company.
dateFounded in 2018
location
Sheridan, Wyoming, USA
people-size10001+ employees
web-link
https://www.tp.com/en-us/

Funding

Current Stage
Public Company
Total Funding
$2.03B
2025-01-15Post Ipo Debt· $514.85M
2023-11-16Post Ipo Debt· $1.52B
2007-01-18IPO

Leadership Team

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Daniel Julien
Chairman and CEO
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Miranda Collard
Chief Executive Officer- Americas | ExCom | Founder & Chair of TP Women | Board Member |
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Recent News

Business Wire
TP: Monthly Information Regarding Shares and Voting Rights
2025-12-03
Canada NewsWire
TP Receives Frost & Sullivan's 2025 African Company of the Year Recognition for Excellence in the Outsourcing Industry
2025-12-02
PR Newswire
Fortune and Great Place To Work rank TP among top 10 World's Best Workplaces 2025
2025-11-25
Company data provided by crunchbase