Franki · 18 hours ago
Head of Design
United States
Full-time
Remote
Director/Executive
$175K/yr - $200K/yr
7+ years expFranki is an innovative app dedicated to helping people discover great restaurants while earning rewards. The Head of Design will own and elevate the product experience, leading a team to create unified, intuitive designs across various platforms, while collaborating with cross-functional teams to enhance user engagement and retention.
AppsBusiness DevelopmentFood and BeverageInformation TechnologyMobile AppsSocial NetworkVideo
Responsibilities
Lead and Scale the Design Function • Build and mentor a high-performing design team spanning product design, visual design, and research
Establish repeatable design processes that support rapid iteration
Partner cross-functionally with Product & Engineering to shape roadmaps and define design requirements
Build a culture of craft, critique, feedback, and collaboration
Own the End-to-End Consumer Experience • Lead UX across our consumer app and business portal
Improve activation, first purchase conversion, and repeat purchase behavior
Conduct user research, usability tests, and data-informed discovery
Translate qualitative + quantitative insights into clear design direction
Build and Maintain a Unified Design System • Own the design system that powers Franki across mobile and web
Drive consistency in components, interaction patterns, and UI standards
Partner with Brand to align product visuals with our identity
Ensure best practices around accessibility, responsiveness, and performance
Design for a Cross-Platform Future (Mobile + Web) • Lead design for the expansion of our web platform experience
Translate mobile-first patterns into scalable, performant web frameworks
Support partner integrations and cross-platform behaviors
Ensure coherence across consumer, business, creator, and partner surfaces
Elevate Business & Creator Tools • Oversee UX for the Business Portal, Franki+ onboarding, analytics dashboards, and promotional tools
Design intuitive tools for managing cashback, budgets, insights, and promotions
Lead design for creator posting flows, templates, and content tools that increase quality and volume
Simplify complex data into actionable, human-friendly interfaces
Qualification
Required
7–12 years of product design experience, including 3+ years leading or managing design teams
Proven experience designing and shipping consumer mobile apps at scale
Mastery of mobile UX, IA, interaction design, and user research
Experience building and maintaining design systems
Excellence in visual design craft and prototyping
Ability to drive 0→1 product work and iterate quickly
Comfort working with engineering and data science partners
A portfolio demonstrating deep craft, systems thinking, and shipped products
Preferred
Experience with social, content, marketplace, rewards, or fintech experiences (a plus)
Benefits
100% covered healthcare, dental, and vision for employees.
Remote-first across the U.S., primarily PST; travel for quarterly team meetups.
PTO: 15 days per year + company-wide winter break (Dec 25–31) + 11 public holidays.
Health: 100% employer-paid medical, dental, and vision.
401(k)
Equipment: Laptop + role-specific tech setup.
Monthly stipend: $40 home office allowance.
Company
Franki
Franki is the most rewarding way to find rewarding experiences.
11-50 employees
H1B Sponsorship
Franki has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
Funding
Current Stage
Early StageLeadership Team
Eugene Varricchio
Chief Executive Officer
Recent News
2023-12-22
Company data provided by crunchbase