Lite & Barricade · 1 day ago
Front Desk Sales
Dallas, TX
Full-time
Onsite
New Grad, Entry Level
$16/hr - $16/hrLite & Barricade is seeking a Front Counter Sales Associate to support all aspects of site customer service for both walk-in and phone/electronic sales. The role involves providing exceptional customer service, collaborating with departments to ensure customer satisfaction, and selling products and services.
Digital SignageLightingPublic Safety
Responsibilities
Provide exceptional customer service by being professional, friendly, and approachable
Address and resolve all customer requests and/or complaints utilizing a positive, creative approach
Collaborate with all appropriate departments and personnel to ensure customer satisfaction
Sell products and services by using selling techniques such as add-on sales
Participate in required product training to build required product knowledge
Provide customer support with technical product information
Network to build relationships with prospective and existing customers
Make outbound lead follow up to potential and existing customers utilizing various methods including phone, email, mail, and fax
Support outside sales team with order entry and inventory inquiries
Use smartphones and digital technologies to enhance communication
Use POS system
Answer phone calls and respond appropriately to caller’s needs
Generate and maintain accurate required documentation
Maintain a safe, clean, and organized work area
Comply with all company rules, policies, and procedures
Complete all other tasks as assigned
Qualification
Required
Fluent in English and Spanish required
Excellent customer service and communication skills
In-depth knowledge of sales strategies and product demonstrations
Detail-oriented with solid organizational skills and the ability to prioritize and multi-task in a fast-paced work environment
Good listener with above average reasoning ability and make minimal mistakes
Effective use of multi-line phone system
Basic computer skills including use of MS Office (Word, Excel, and Outlook), with a willingness to learn new software programs
High school degree or equivalent education/experience
Frequently operates shop equipment and machinery and/or office productivity equipment such as computers, calculators, copy machines, and printers
Frequently stands for extended periods of time
Works in both inside and outside weather conditions
Required to work in a fast-paced, multitask environment
Able to lift thirty pounds unassisted
Company
Lite & Barricade
Lite & Barricade is a supplier of safety equipment.
Founded in 1969
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Ryan Pace
Chief Financial Officer
Company data provided by crunchbase