Alpha · 9 hours ago
AV/IPTV Field Engineer
Eden Prairie, MN
Full-time
Onsite
Senior Level
5+ years expAlpha is a company specializing in audio video and IT systems, and they are seeking an AV Field Engineer. The primary responsibility of this role is to adjust, test, configure, and commission AV systems while ensuring quality and collaborating with various stakeholders on project specifications and standards.
Information TechnologySoftware
Responsibilities
Attend project kick off meetings, providing your perspective of what’s needed to successfully commission AV systems
Proactively identify areas of concern with system design, equipment integration, and end-user functionality needs
Read, analyze, and notate floorplans, elevations, sections, signal drawings, mounting and pin details
Communicate with the client, project manager, and design engineer, providing accurate status updates, risk assessments, delay alerts, and suggestions
Create, modify, & test audio Digital Signal Processing (DSP) programs (Biamp, QSC, BSS)
Deploy and test control system programs (Crestron, Extron, QSC)
Configure, test, and verify operation of all AV system components, especially; projectors, displays, DSPs, amplifiers, speakers, control systems, video codecs, scalers, processors, transmitters & receivers, wireless mics, recording devices, touch panels, etc
Troubleshoot issues with IP networking, DHCP, DNS, routing protocols, multicast, IGMP, VoIP, SIP, and videoconferencing applications
Occasionally pull and terminate all types of video, audio, and control cabling with 95% accuracy
Complete system commissioning reports and perform system tests to verify proper functionality
Serve as installation “quality control inspector” of all work performed by Alpha Video staff and contractors, ensuring safety and quality standards are met
Provide effective end user training & event support for commissioned systems
Analyze and resolve service call escalations
Provide occasional Tier 3 technical support to Alpha Video employees and clients
Research new products to remain current as technology advances
Other duties as assigned
Qualification
Required
Up to 70% travel, occasionally on a last-minute basis
Occasional evening and weekend work
Complete and maintain an OSHA 30 Construction certification
Ability to pass a background check
Ability to obtain (shortly after hire) and maintain necessary gaming licenses
Maintain a valid driver's license
Excellent written and verbal communication skills
High level of organization
High level of job site familiarity i.e. construction and corporate atmosphere
Must be able to communicate effectively in a team
Technical background
Knowledge of A/V theory and IP networking
Ability to read and comprehend CAD drawings, blueprints and technical drawings
Hands on experience with audio/video switching, connectivity, routing, terminations and signal flow
Excellent soldering skills
Must have excellent computer skills
Solid knowledge of system configurations
Audio Video systems configuration ability
Audio design and theory
Video design and theory
Self-motivated
Resourceful
Ability to solve unusual or unexpected problems
Proficient with Microsoft Office, including Word, Outlook, and Excel
Experience with Crestron Toolbox, and Extron Global Configurator, and Q-Sys required
Ability to lift, raise, lower, push or carry up to 50 lbs. from ground to waist, waist to overhead and from one surface to another at mid level
Remaining in a stationary position, often sitting or standing for prolonged periods
Ability to bend, crouch, kneel or crawl often in small or cramped spaces
Ability to ascend or descend structures like ladders, scaffolding, ropes or poles that require the use of both upper and lower body to climb up to 25 feet tall
Ability to work on equipment that is over individuals head and shoulders/at or below the shoulders while standing/sitting
Ability to walk/navigate/stand on both even and uneven surfaces
Physical dexterity to manipulate small parts including ability to grasp and pinch small objects
Preferred
Knowledge of legacy and state-of-the-art multimedia systems used in best-in-class conference centers and large venues
Working knowledge for the configuration of Cisco, Zoom, Teams, Poly video platforms and hardware
Wide variety of experience with AV equipment and control systems, including Extron, Crestron, Dante, Q-Sys, Biamp, displays, LED walls, processors, etc
Demonstrated expertise in configuring high and low-end video projectors and displays such as Epson, Sony, Panasonic, Christie, etc
Proficient understanding of LAN/WAN hardware and software for switches, hubs, routers, point-to-point data circuits via copper and fiber for audio, video and control
In-depth hands-on knowledge of audio and video production tools such as cameras, switchers, monitors, live streaming systems, etc. and able to correctly set up and diagnose problems with such equipment
Strong interpersonal skills and ability to supervise small teams. Sensitivity and tact in dealing with staff/partners/clients at different levels in a diverse environment
Bachelor's degree preferred
AutoCAD and Bluebeam experience preferred
Additional AV certification preferred
Additional advanced or product specific certifications are preferred
Company
Alpha
We are Alpha.
51-200 employees
H1B Sponsorship
Alpha has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (2)
2023 (3)
2022 (4)
2021 (6)
2020 (4)
Funding
Current Stage
Growth StageLeadership Team
Kevin Groves
Chief Executive Officer
Company data provided by crunchbase