Boston Symphony Orchestra · 21 hours ago
IT Services Assistant
Tanglewood
Full-time
Onsite
New Grad, Entry Level
$20/hr - $20.75/hrBoston Symphony Orchestra is home to one of the world’s best-known music festivals, Tanglewood, which hosts a variety of concerts and events. They are seeking an entry-level IT Services Assistant to provide IT support to end users, focusing on technology that supports concert performances and daily staff requirements.
AudioMusicMusic Streaming
Responsibilities
Provide first point of contact for IT Services throughout the Tanglewood campus including in-person, e-mail, phone and cell phone
Assist the IT Services Team Leader in the deployment and reclamation of IT assets
Monitor and replace printer and multi-function Printer (MFP) toner cartridges
Troubleshoot and resolve all printer and MFP issues; paper- jams, scan and assist in maintaining a 100% up time as needed
Assist with WIFI setup and connectivity during the Tanglewood season
Act as point of contact for IT Services related issues when primary contact is unavailable
Identify and recommend fixes to potential technological challenges
Install software, printer's drivers and resolve software related problems
Qualification
Required
Possess a strong desire to learn and gain experience in a fast-paced environment
Excellent interpersonal communication skills; verbal and written. Strong ability to interact with employees and external contacts in an approachable and professional manner
Strong PC skills with emphasis on Windows 11 in a Domain environment
Strong documentation skills and attention to detail
Basic understanding of LAN, WAN and WIFI
Must be able to lift/carry up to 50 lbs
Must be able to work a nonconventional 5-day work week (Weekend work expected) with nonconventional work hours (1 - 9 pm most days) for a work week of 30-40 hours
Must have reliable transportation and a track record for being on time
Preferred
Help desk and customer service experience a plus
Company
Boston Symphony Orchestra
Boston Symphony Orchestra is a music group that performs music concerts.
Founded in 1881
201-500 employees
H1B Sponsorship
Boston Symphony Orchestra has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2020 (3)
Funding
Current Stage
Growth StageTotal Funding
$0.01MKey Investors
GRAMMY Museum
2022-06-28Grant· $0.01M
Leadership Team
David Rockefeller Jr
Chief Executive Officer
Eric Krauss
Chief Financial Officer
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