Thermo Fisher Scientific · 8 hours ago
Sr. Director, Project & Portfolio Management/Customer Operations
San Diego, CA
Full-time
Onsite
Director/Executive
$212K/yr - $283K/yr
12+ years expThermo Fisher Scientific is a company dedicated to ensuring customers receive the products they need to achieve their scientific goals. The Sr. Director of Project & Portfolio Management/Customer Operations will provide divisional leadership for establishing and improving the customer project and portfolio management operating model, driving results with integrity and fostering collaboration across various functions.
BioinformaticsBiotechnologyCloud Data ServicesConsultingHealth CareLife ScienceManagement Information SystemsOffice SuppliesPrecision Medicine
Responsibilities
Establish and improve a scalable, division-wide PPM governance framework
Define and standardize methodologies, tools, metrics, and performance expectations
Ensure consistent application of phase-gate governance, risk management, and change control
Lead executive portfolio and governance forums
Drive operational excellence by increasing portfolio visibility, predictability, and throughput
Provide enterprise-level insight into program health, capacity, risk, and financial outlook
Partner with Finance, Commercial, and Operations leaders
Establish and lead the customer experience governance model
Own and manage above-site escalation pathways in partnership with commercial
Provide functional leadership and matrix oversight to site-level PPM leaders
Collaborate with PPM leaders across Pharma Services and Thermo Fisher
Lead with integrity, inclusion, and accountability
Qualification
Required
Bachelor's degree required
12+ years of experience in biopharmaceutical, CDMO, or regulated manufacturing environments
Experience designing and leading portfolio and governance operating models
Success leading matrixed, multi-site organizations
Strong executive presence, communication, and influence skills
Financial and operational acumen across complex portfolios
Ability to travel 25% - domestic and international
Extensive leadership experience in PPM governance and customer operations
Preferred
Advanced degree and experience in CDMO environments
Experience in one or more of the following areas desired: Biopharmaceutical operations, governance frameworks, and customer experience management
Benefits
Excellent competitive remuneration
Annual incentive plan bonus
Healthcare
A range of employee benefits
A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO)
10 paid holidays annually
Paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave)
Accident and life insurance
Short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
Company
Thermo Fisher Scientific
Thermo Fisher Scientific is a biotechnology and laboratory equipment company that provides a wide range of scientific products and services.
10001+ employees
H1B Sponsorship
Thermo Fisher Scientific has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (272)
2024 (224)
2023 (233)
2022 (342)
2021 (315)
2020 (227)
Funding
Current Stage
Public CompanyTotal Funding
$15.97BKey Investors
National Grid
2025-11-24Post Ipo Debt· $2.42B
2025-09-30Post Ipo Debt· $2.5B
2023-08-07Post Ipo Debt· $2.95B
Leadership Team
Stephen Williamson
Senior Vice President and Chief Financial Officer
Michel Lagarde
Chief Operating Officer
Recent News
CB Insights
2026-01-23
Company data provided by crunchbase