Virginia Commonwealth University · 9 hours ago
Information Technology Systems Analyst
Richmond, VA
Full-time
Hybrid
Entry, Mid Level
$75K/yr - $88K/yrVirginia Commonwealth University is seeking a Windows Operating Systems Analyst to join their Technology Services team. The role involves supporting Windows Server administration functions, managing system configurations, and providing training and documentation for staff. The ideal candidate will have strong analytical skills and a commitment to ongoing learning in the IT field.
Higher EducationLife ScienceUniversities
Responsibilities
Supports and utilizes the established VCU Computer Center processes and tools for project management, technology change management, and problem reporting and tracking
Supports the VCU Computer Center values
Plans for and installs new releases of the Microsoft server operating system and related program products
Includes verification, problem determination and resolution, customization and implementation
Ensure that all products are maintained at current levels by applying changes supplied by the vendors in a manner least disruptive to users
Programs and engineers modifications and enhancements to products as needed to enhance functionality to the user
Develops new procedures and related documentation as needed
Adhere to a maintenance schedule for all Microsoft operation system products
Provide ongoing support to other members of the Technical Services staff and application developers
This includes modifications of system parameters and initialization options
Provide training to other staff members on Microsoft operating systems
Maintain a current level of knowledge on topics within the computer industry
Includes attending class, seminars and vendor presentations, reading manuals and trade journals, use of the Internet and conversing with peers
Provides training and documentation to transfer this knowledge to other members of the staff
Supports various production systems including installation and maintenance of the operating systems, troubleshooting and support for applications developers
Provide ongoing support to other members of the Technical Services staff
This includes modifications of system parameters and initialization options
Qualification
Required
Demonstrated skills in change management in a complex data center environment
Demonstrated knowledge of Microsoft operating systems
Working knowledge of common software languages, utilities and application programs for the Microsoft operating systems platforms
Ability to install software packages on various operating system platforms
Demonstrated ability to diagnose and resolve problems related to operating system and related software
Ability to troubleshoot and resolve complex technical issues efficiently
Demonstrated ability to work in and foster an environment of respect, professionalism and civility with a population of faculty, staff, and students from all backgrounds and experiences, or a commitment to do so as a staff member at VCU
Preferred
Bachelor's degree in information systems, computer science, or related field, with course work in data structures and operating systems desirable, equivalent experience may be substituted
Some experience, to include computer operating systems fundamentals, software installation procedures
Attention to Detail: Precision in managing system configurations, updates, and security settings
Communication Skills: Clear and effective communication with team members and end-users, both verbally and in writing
Time Management: Efficiently prioritizing tasks and managing time to handle multiple responsibilities
Security Awareness: Strong understanding of cybersecurity principles and practices to protect systems from threats
Adaptability: Ability to quickly learn and adapt to new technologies and changes in the IT environment
Customer Service Orientation: Providing excellent support and service to users, ensuring their needs are met
Team Collaboration: Working well with other IT professionals and departments to achieve common goals
Continuous Learning: Commitment to ongoing education and certification to stay current with industry trends and advancements
Enterprise Experience: Experience working in a large enterprise environment
Benefits
Comprehensive health benefits
Paid annual and holiday leave granted up front
Generous tuition benefits
Retirement planning and savings options
Tax-deferred annuity and cash match programs
Employee discounts
Well-being resources
Abundant opportunities for career development and advancement
Company
Virginia Commonwealth University
Virginia Commonwealth University.
Founded in 1838
10001+ employees
H1B Sponsorship
Virginia Commonwealth University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (85)
2024 (85)
2023 (71)
2022 (94)
2021 (77)
2020 (60)
Funding
Current Stage
Late StageTotal Funding
$7.48MKey Investors
Virginia Innovation Partnership CorporationUnited States-Japan Foundation
2025-01-15Grant· $0.1M
2024-03-12Grant· $0.08M
2024-02-01Grant· $0.07M
Leadership Team
Karol Kain Gray
Senior VP and CFO
Andrea Ferreira-Gonzalez
Professor
Recent News
The Virginian-Pilot
2025-12-05
2025-11-01
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