Terrain · 10 hours ago
Terrain Design Services Operations Associate
Glen Mills, PA
Part-time
Onsite
New Grad, Entry Level
$16/hr - $16/hrTerrain is a company focused on design services, and they are seeking a Design Services Operations Associate to oversee the administrative and operational aspects of their business. This role involves managing client communication, billing, and maintaining records while upholding the company's customer service standards.
E-CommerceReal EstateRetail
Responsibilities
Exceed customer expectations by building genuine, long lasting relationships through personalized attention; make lasting impressions by upholding terrain standards on and off site with passion for brand and services
Understands terrain concepts and partners with clients to understand their needs; works with design teams to create cohesive environments through compelling container installations and wedding design projects
Exhibits an understanding of and interest in home and garden trends in art, style, color, design, and architecture; translates trends and customer needs into brand appropriate designs
Takes initiative and works productively solo or within a team to achieve design goals; actively participates in daily meetings and shares relevant information regarding in-home and wedding design projects
Builds and maintains productive partnerships with members of the store team contributing to a culture of strong communication and teamwork; is open and responsive to feedback
Communicates daily with the Design Manager on client consultations, design details, and project updates; manages client design file and ensures prompt customer communication with project inquiries
Generates new and repeat business through proactive customer outreach for additional seasonal builds or customer milestones
Collaborates with key partners to submit invoices in a timely manner, keep records, and facilitates in payment processing
Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
Qualification
Required
Experience in horticulture and floral design
Experience working with Microsoft Office
Ability to work flexible hours to meet the needs of the retail design business and off-site design projects
Benefits
Medical
Dental
Vision
PTO
Generous employee discounts
Retirement savings
Much more
Company
Terrain
Terrain is a retail company providing home and garden décor product.
Founded in 2008
51-200 employees
Funding
Current Stage
Growth StageRecent News
2025-07-28
2025-04-29
2025-04-14
Company data provided by crunchbase