Westinghouse Electric Company · 6 hours ago
Global Service Desk Analyst I
Rock Hill, SC
Full-time
Onsite
Entry Level
$50K/yr - $63K/yr
1+ years expWestinghouse Electric Company is a leader in providing clean energy solutions, and they are seeking a Global Service Desk Analyst I to join their innovative team. The role involves providing first-level IT support, resolving incidents and service requests, and ensuring smooth handling of user issues while meeting service level agreements.
Electrical DistributionEnergyNuclear
Responsibilities
Assure smooth handling of individual problems from call-in through resolution, practicing Total Contact ownership
Respond to inquiries and service requests for assistance with the organizations computer system or PC's by Phone, Email and chat queues
Qualification
Required
Associates degree in Information Technology or equivalent
1+ years of experience in a Service Desk Role
HDI Helpdesk Professional or ITIL Foundations Required
Basic Network Administration understanding
Knowledge of hardware and software
Protocol and OS Knowledge
You have experience with Windows operating systems
You have experience with IOS
You have experience handling customer technical support calls
1 or more years of experience providing remote phone support
Benefits
Comprehensive Medical benefits which could include medical, dental, vision, prescription coverage and Health Savings Account (HSA) with employer contributions options
Wellness Programs designed to support employees in maintaining their health and well-being including Employee Assistance Program providing support for our employees and their household members
401(k) with Company Match Contributions to support employees' retirement
Paid Vacations and Company Holidays
Opportunities for Flexible Work Arrangements to promote work-life balance
Educational Reimbursement and Comprehensive Career Programs to help employees grow in their careers
Global Recognition and Service Programs to celebrate employee accomplishments and service
Employee Referral Program
Company
Westinghouse Electric Company
Westinghouse Electric Company provides innovative and secure nuclear technology solutions.
5001-10000 employees
H1B Sponsorship
Westinghouse Electric Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (2)
2022 (1)
2021 (2)
2020 (4)
Funding
Current Stage
Late StageTotal Funding
$1.62BKey Investors
US Department of EnergyExport Development CanadaUK Government
2025-12-08Grant
2024-12-09Debt Financing· $1.45B
2023-07-27Grant· $13.43M
Leadership Team
Dan Sumner
Interim Chief Executive Officer
Justin Johnson
Executive Vice President and Chief Legal Officer
Recent News
24-7 Press Release Newswire
2026-01-24
The Motley Fool
2026-01-22
Company data provided by crunchbase