Grainger · 10 hours ago
Director, Channel Brand Management
Lake Forest, IL
Full-time
Hybrid
Director/Executive
$135K/yr - $226K/yr
10+ years expGrainger is a leading broad line distributor serving over 4.5 million customers worldwide. The Director of Channel Brand Management is responsible for developing strategies to support a $1B business with channel partners, implementing integrated sales and marketing strategies, and ensuring effective governance and operational processes across channel programs.
HospitalityIndustrialManufacturingOffice SuppliesSupply Chain Management
Responsibilities
Developing approaches, tactics, and governance model to support ~$1B business generated by a broad set of channel partners
Builds roadmaps and identifies requirements for training, processes, tools & technology needed to support the growth of 90+ channel partners at the best cost to serve for Grainger
Interfaces with the enterprise sales and channel organizations partners to identify needs and/or investments; partners internally to develop business cases to test and prove value; implements scalable and measurable models
Delivers an integrated sales and marketing strategy and leverage digital optimization to accelerate reach and achieve channel sales goals
Implements scalable and measurable channel segmentation campaign models across the business for high growth; establishes and reports KPIs for overall program measurement and continuous improvement to sales leadership; site and channel view
Builds and implements a disciplined approach to develop, deploy, and drive adoption of investments (training, programs, resources, etc.) with our partners. Measures the impact of those programs to continually refine our channel go-to-market programs and improve our yield YOY
Owns and executes processes targeted at ensuring Grainger is in the best cost position when identifying, signing, onboarding, and implementing channel partners. Ensures alignment w/ organization strategy for channel partners
Develops and effectively communicates the value proposition of channel partners to our internal audiences and externally to the market Collaborates and enables execution of focused strategies and tactics to help channel partners position key differentiators in the market that help win more profitable deals faster
Designing and executing techniques and processes to ensure Grainger's execution of channel business partner contracts follows stated terms and conditions
Developing strategies to ensure appropriate system of internal controls and maintenance are in place for risk management, internal control, and governance; helping field execution teams obtain its strategic, financial, operational and compliance goals and objectives with optimal efficiency and effectiveness
Uses and surfaces data to leadership; improving decision making of both internal and channel partners, identifying opportunities to improve revenue growth and cost to serve
Conducts independent and objective evaluation of ROI of investments made (e.g. volume, people, margin, technology), providing visibility to leadership, inform progress, and highlight opportunities focused on improved outcomes
Continuously improve the efficiency and effectiveness of how we empower channel partners over time
Analyzes new business opportunities that might accelerate the enterprise business, providing recommendations on these opportunities, and closing new partnerships where appropriate
Works to develop deep understanding of changing customer behaviors and requirements, and the competitive landscape related to each support function
Considers processes, enablement models and technology solutions in the overall strategy and support model design
Works cross functionally to develop aligned objectives and performance levels and determines functional support to be provided, defines processes, and desired performance levels through collaboration with leadership partners
Directs the creation, documentation, and maintenance of standard, repeatable processes for all routine and major activities performed across the channel businesses and reseller programs
Leads the development of governance models that enabling a flexible scalable approach, adapting to changes in demand while improving quality, compliance and cost to serve
Participates in the strategic planning process to develop results oriented goals and coordinate activities across functional areas
Qualification
Required
Bachelor's Degree required
Demonstrated leadership skills and problem solving capabilities
Effectively communicates with all levels of organization, reads audience, understands where they are and adapts approach to ensure understanding and bring others along
Leading Change - Provides clear, compelling vision to drive engagement and performance through change, communicates and connects change to greater outcome, drives sustainable adoption, monitors and makes corrections to drive result
Inclusive - brings others along, ensures diverse perspectives are heard, considered, and incorporated to drive better results
Cross-functional influence – understands key leverage points, works across organizational functions to remove barriers, and drive resolutions
Proven ability to manage large-scale cross functional teams and projects
Ability to operate in a complex, rapidly changing environment while adhering to tight schedules and lean budgets
Ability to develop compelling business cases with an identified ROI
Financial acumen/ability to manage budgets
Strong people management ability to lead, motivate, develop and manage for results
Proven track record of execution and driving results
Strong strategic / innovative thinking with a developed understanding of continuous improvement, strong knowledge of metrics and how to influence them
Extensive MRO Industry knowledge and strong understanding of the Grainger business and customers
Strong presentation skills, ability to communicate to all levels of the organization
May be some travel required approximately 30%
Preferred
Master's Degree MBA preferred
10+ years of experience in related field preferred
3+ years managing an operational function preferred
Benefits
Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.
Company
Grainger
As a leading business-to-business organization, more than 4.5 million customers worldwide rely on Grainger for products in categories such as safety, material handling and metalworking, along with services like inventory management and technical support.
10001+ employees
H1B Sponsorship
Grainger has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (38)
2024 (26)
2023 (15)
2022 (28)
2021 (14)
2020 (20)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
D. G. Macpherson
Chief Executive Officer
Nancy Berardinelli-Krantz
Senior Vice President and Chief Legal Officer
Recent News
2026-01-20
Benzinga.com
2025-12-30
2025-11-08
Company data provided by crunchbase