Cox Automotive Inc. · 2 hours ago
Remote Dealer Services Specialist II (Manheim Omaha OTG)
United States
Full-time
Remote
Mid Level
$22.02/hr - $33.08/hr
3+ years expCox Automotive Inc. is seeking a Dealer Services Specialist II who will facilitate client interactions across various Manheim channels and locations. The role focuses on building strong client relationships, providing strategic guidance, and ensuring seamless collaboration with business partners to enhance overall customer satisfaction.
AutomotiveDigital MarketingE-CommerceMarketing
No H1B
Responsibilities
Cultivate and nurture strong relationships with clients through proactive engagement, personalized communication, and tailored solutions to meet their needs. Utilize industry insights and product knowledge to provide valuable guidance and recommendations, demonstrating a commitment to client satisfaction and long-term partnership
Partner closely with various business units, including sales, mobile inspections, dealer services, and trade desk teams, to ensure a unified approach in serving clients, enhancing their experience through seamless coordination and alignment of strategies
Acts as a liaison between clients and internal business units, demonstrating responsiveness, follow-through, autonomous problem solving and ownership in resolving issues from start to finish. Effectively coordinates efforts to address client needs and exceed expectations, showcasing versatility and adaptability in handling diverse tasks to ensure client satisfaction
Utilizing a consultative approach, foster constructive dialogue with dealers on their sales performance, leveraging industry and sales trends as well as vehicle valuation data and market insights to provide strategic recommendations aimed at enhancing efficiency and effectiveness in their sales tactics
Empower clients through personalized coaching sessions to adeptly utilize our suite of tools, ensuring optimal effectiveness and satisfaction in their experience. Additionally, educate clients on marketplace policies to ensure compliance and maximize their success across the platform
Demonstrates effective prioritization skills, professionalism in client relationships, and assists with customer care issues promptly and professionally
Qualification
Required
High School Diploma/GED and 3 years' experience in a related field
The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; or 5 years' experience in a related field
Candidates must reside within commuting distance of one of the following locations: Omaha, Shakopee
Exceptional prioritization skills and professionalism are essential to manage client interactions effectively and enhance overall customer satisfaction
Preferred
Bachelor's degree in a related discipline
Previous experience as a Wholesale Specialist
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year.
Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Company
Cox Automotive Inc.
Cox Automotive is the world’s largest automotive services and technology provider.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Scott LeTourneau
Executive Vice President & Chief Financial Officer
Roger Vidal
Vice President Of Engineering, Inventory Software Solutions
Recent News
2026-01-21
2026-01-07
Company data provided by crunchbase