Customer Experience Intern jobs in United States
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XPO · 9 hours ago

Customer Experience Intern

XPO is a top ten global provider of transportation services, and they are seeking a Customer Experience Intern. The role involves learning about daily operational tasks, providing solutions for customers, and analyzing data to suggest action items.

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Responsibilities

Learn about and participate in daily operational tasks
Gain an understanding of industry trends and company initiatives
Perform clerical functions while ensuring the confidentiality of important materials
Provide solutions for customers in accordance with our customer service policies
Analyze data to provide insight and suggest action items
Work with applicable teams to document processes and streamline workflows
Review data for large accounts and work as necessary to update account information
Work cross-functionally to ensure a world-class customer experience
Complete other office duties and special projects as needed

Qualification

Microsoft OfficeVerbal communicationWritten communicationOrganizational skillsMultitaskingSelf-motivatedTeamwork

Required

High school diploma or equivalent and currently pursuing a bachelor's degree in Business, Supply Chain, or related field
Proficiency in Microsoft Office (Word and Excel)

Preferred

Excellent verbal and written communication skills; able to present clean, organized and thorough information and data appropriate for the intended audience
Solid organizational and multitasking skills with the ability to set priorities and meet deadlines
Energetic work style with a strong drive to succeed
Self-motivated instincts with the ability to work well with minimal supervision or in a team environment and consult with team members/management as needed

Company

XPO is a provider of freight transportation and logistics services.

Funding

Current Stage
Public Company
Total Funding
$741M
2017-07-17Post Ipo Equity· $666M
2012-06-14IPO
2011-09-01Post Ipo Equity· $75M

Leadership Team

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Mario Harik
Chief Executive Officer
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Jay Silberkleit
Chief Information Officer
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Company data provided by crunchbase