Chuze Fitness · 8 hours ago
Assistant General Manager
Chula Vista, CA
Full-time
Onsite
Entry, Mid Level
$25.28/hr - $29.51/hr
2+ years expChuze Fitness is reinventing the fitness industry with a focus on hospitality and community. The Assistant General Manager will lead a team, oversee daily operations, and ensure a fantastic experience for members while collaborating closely with the General Manager.
FitnessPersonal HealthTraining
Responsibilities
Assist in leading a team of 20-30 employees to go above and beyond in customer service, cleanliness, and culture
Collaborate with GM to tackle escalated employee concerns in partnership with HR
Work together with the team regarding member billing inquiries, providing guidance in difficult interactions and knowing when to escalate to the GM
Establish and maintain productive and proactive cross-departmental communication and understanding of fitness operations, maintenance, and troubleshooting processes
Collaborate with the GM to develop all staff members through one-on-one conversations, conducting performance reviews, and assist in coaching documentation, including and up to termination
Run daily operations such as breaking employees for lunches and maintaining appropriate staff levels on shift, ensuring club quality assurance, and completing opening and closing responsibilities
Maintain proficient knowledge of and assist members with all amenities, membership inquiries, fitness programs, and equipment functions
Assist in recruiting and onboarding new talent by conducting phone screens and in-person interviews
Secure inventory processes by prepping for weekly and monthly counts and ordering, restocking, and organizing new products
Qualification
Required
2+ years experience in customer service
2+ years experience leading a team
Ability to work varied hours, weekends, and opening/closing shifts regularly or as needed
Exceptional verbal and social communication skills with a teamwork-based mindset
Excellent ability to provide a positive attitude and calm under pressure
Ability to multi-task and handle shifting priorities
Service-based attitude
Ability to receive and deliver feedback
Having extreme attention to detail
Physical Requirements: Able to read, write, and speak clearly in English
Touring the club: walking and climbing stairs
Bending, kneeling, and repetitive arm movement
Standing for long periods
Repetitive phone work, typing, and computer operations
Ability to lift at least 50lbs
Preferred
High school graduate or GED
Bachelor's degree or currently continuing education
Sports or fitness background
Benefits
401k
Medical, Dental, Vision, and other supplemental insurance (with large employer contribution)
Accrued PTO, sick leave, and paid holidays
Personal device stipend
Free Chuze membership + 1 free gym membership to gift to a friend or family member
Discounts on Chuze retail and smoothie purchases and through vendor partners
Professional training and growth opportunities
Team building events and annual parties
Company
Chuze Fitness
Chuze Fitness is a fitness center operator that provides services.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2016-04-18Undisclosed
Leadership Team
Cory Brightwell
Co-Founder & CEO
Recent News
EIN Presswire
2025-11-20
Seattle TechFlash
2025-07-19
Seattle TechFlash
2025-06-09
Company data provided by crunchbase