AMEX Healthcare · 5 hours ago
Manager - API Product Management
Phoenix, AZ
Full-time
Hybrid
Mid, Senior Level
$104K/yr - $175K/yrAmerican Express is a company with a long history of innovation and commitment to its customers. The Manager, API Product Management will support the evolution of the company's API strategy and play a critical role in shaping API products that enhance partner and developer experiences.
Freight ServiceMedicalPharmaceuticalProcurement
No H1B
Responsibilities
Own the product vision and roadmap for capabilities and processes that enhance the end-to-end API lifecycle, including governance, product development, and developer experience
Define and prioritize lifecycle capabilities that improve how API products are designed, built, documented, versioned, onboarded, supported, and retired
Translate business objectives and partner needs into clear product requirements that shape lifecycle standards and enable consistent, high-quality API delivery across teams
Experience owning a product roadmap and backlog for platform or lifecycle capabilities, ideally related to APIs, developer platforms, or technical products
Advocate for a cohesive and intuitive API lifecycle experience for internal and external consumers, including onboarding, documentation, change management, and support processes
Identify friction points across the API lifecycle and partner with stakeholders to improve discoverability, usability, and time-to-value for partners
Ensure API capabilities and processes are designed with adoption, reliability, and clarity as core product outcomes
Partner closely with engineering and platform teams to guide the implementation of lifecycle capabilities, tooling, and standards
Participate in technical discussions to understand lifecycle trade-offs (e.g., governance vs. speed, consistency vs. flexibility) while keeping decisions grounded in product outcomes
Familiarity with emerging AI and agent-based patterns and their implications for API design, lifecycle management, and developer experience
Provide clear product requirements and acceptance criteria for lifecycle initiatives, ensuring alignment with delivery timelines and business priorities
Help define and evolve API governance models, standards, and best practices that support scalable, secure, and consistent API delivery
Collaborate with architecture, security, and platform partners to ensure lifecycle capabilities align with enterprise policies while remaining practical for delivery teams
Contribute to governance processes that balance innovation, developer autonomy, and long-term platform sustainability
Serve as a bridge between technical execution and business strategy, ensuring API lifecycle capabilities are positioned as enablers of growth and partner success
Define and track KPIs related to API adoption, developer satisfaction, lifecycle efficiency, and overall platform health
Communicate the value and impact of lifecycle investments to stakeholders across product, technology, and business teams
Qualification
Required
Experience owning a product roadmap and backlog for platform or lifecycle capabilities, ideally related to APIs, developer platforms, or technical products
Advocate for a cohesive and intuitive API lifecycle experience for internal and external consumers, including onboarding, documentation, change management, and support processes
Identify friction points across the API lifecycle and partner with stakeholders to improve discoverability, usability, and time-to-value for partners
Ensure API capabilities and processes are designed with adoption, reliability, and clarity as core product outcomes
Partner closely with engineering and platform teams to guide the implementation of lifecycle capabilities, tooling, and standards
Participate in technical discussions to understand lifecycle trade-offs (e.g., governance vs. speed, consistency vs. flexibility) while keeping decisions grounded in product outcomes
Familiarity with emerging AI and agent-based patterns and their implications for API design, lifecycle management, and developer experience
Provide clear product requirements and acceptance criteria for lifecycle initiatives, ensuring alignment with delivery timelines and business priorities
Help define and evolve API governance models, standards, and best practices that support scalable, secure, and consistent API delivery
Collaborate with architecture, security, and platform partners to ensure lifecycle capabilities align with enterprise policies while remaining practical for delivery teams
Contribute to governance processes that balance innovation, developer autonomy, and long-term platform sustainability
Serve as a bridge between technical execution and business strategy, ensuring API lifecycle capabilities are positioned as enablers of growth and partner success
Define and track KPIs related to API adoption, developer satisfaction, lifecycle efficiency, and overall platform health
Communicate the value and impact of lifecycle investments to stakeholders across product, technology, and business teams
Benefits
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Company
AMEX Healthcare
We provide healthcare solutions.
Founded in 1980
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase