Brigham and Women's Hospital · 9 hours ago
Office Services Tech
Boston, MA
Full-time
Onsite
New Grad, Entry Level
$19.81/hr - $28.30/hrBrigham and Women's Hospital is a not-for-profit organization that supports patient care, research, teaching, and community service. The Office Services Tech is responsible for planning, routing, and confirming service appointments for office equipment, addressing complaints, conducting diagnostic tests, and performing repairs and maintenance of audiovisual equipment throughout the hospital.
Health CareMedical
Responsibilities
Sets up and operates audiovisual equipment (flat-screens, podiums, microphones, etc.) throughout the hospital
Operates equipment in booths to videotapes events, provides overflow for various meetings, provides computer overhead projection, slide and video projection and audio equipment
Assists professional community with their presentations, helping set up and organize for rounds/meetings
Maintains all equipment and provides Manager with inventory needs, such as bulbs for projectors as well as maintaining all systems, microphones etc in booths as well as other locations where AV equipment is used
Provides basic video-taping videotaping and editing using Adobe Creative Suite for rounds, meetings, presentations and uploading them to our server using HTML5 coding
Provides back-up webcasting services within the hospital 5.6
Support and record hybrid meetings using Zoom, Team and any other video conferencing software
Assist with onsite/emergent needs for secure paper document disposal—works with current vendor (Stericycle/Shred-It) to provide gaps in this service
Provide onsite customer support for secure media disposal—host and maintain the container provided by current vendor (Environmental Integrity) for HIPAA-required media destruction
Provide onsite atrium furniture moving services for hospital sponsored events (saving +$50k annually otherwise spent on contracted moving companies)
Troubleshoot and maintain public-facing digital signage program (Tightrope Media Services / Carousel players); working with Strategic Communications and Partners IS to triage new requests
Small office moves/re-locations of individuals at the request of Real Estate and only if scope is reviewed and approved by Office Services Manager; projects can be completed off-hours depending on other competing duties and whether there is a paying sundry/grant # for the work; projects can be completed within shift hours if related to core hospital business needs and/or Office Services Manager approves
Performs various duties related to the receipt and distribution of all incoming U.S. mail, interoffice mail and packages for BWH
Shipping packages through FedEx/USPS online system and using Cubie for USPS
Support and Manage Loading Dock, including but not limited to loging packages, deliveries and communications
Assist in setting up and putting away Cots during emergent needs
Other duties/responsibilities as assigned by OS Manager and/or by other members of senior staffing as delegated by Manager
Qualification
Required
Sets up and operates audiovisual equipment (flat-screens, podiums, microphones, etc.) throughout the hospital
Operates the AV booth in the Bornstein Amphitheater, Zinner Conference Center, Hale Conference Center, etc., for physician rounds, department head meetings and any other presentations in various conference rooms/public spaces
Operates equipment in booths to videotapes events, provides overflow for various meetings, provides computer overhead projection, slide and video projection and audio equipment
Assists professional community with their presentations, helping set up and organize for rounds/meetings
Maintains all equipment and provides Manager with inventory needs, such as bulbs for projectors as well as maintaining all systems, microphones etc in booths as well as other locations where AV equipment is used
Provides basic videotaping and editing using Adobe Creative Suite for rounds, meetings, presentations and uploading them to our server or cloud system
Support and record hybrid meetings using Zoom, Team and any other video conferencing software
Assist with onsite/emergent needs for secure paper document disposal—works with current vendor (Stericycle/Shred-It) to provide gaps in this service
Provide onsite customer support for secure media disposal—host and maintain the container provided by current vendor (Environmental Integrity) for HIPAA-required media destruction
Provide onsite atrium furniture moving services for hospital sponsored events (saving +$50k annually otherwise spent on contracted moving companies)
Troubleshoot and maintain public-facing digital signage program (Tightrope Media Services / Carousel players); working with Strategic Communications and Partners IS to triage new requests
Small office moves/re-locations of individuals at the request of Real Estate and only if scope is reviewed and approved by Office Services Manager; projects can be completed off-hours depending on other competing duties and whether there is a paying sundry/grant # for the work; projects can be completed within shift hours if related to core hospital business needs and/or Office Services Manager approves
Performs various duties related to the receipt and distribution of all incoming U.S. mail, interoffice mail and packages for BWH
Shipping packages through FedEx/USPS online system and using Cubie for USPS
Support and Manage Loading Dock, including but not limited to logging packages, deliveries and communications
Assist in setting up and putting away Cots during emergent needs
Other duties/responsibilities as assigned by OS Manager and/or by other members of senior staffing as delegated by Manager
Benefits
Comprehensive benefits
Career advancement opportunities
Differentials
Premiums and bonuses
Recognition programs designed to celebrate your contributions and support your professional growth
Company
Brigham and Women's Hospital
Brigham and Women's Hospital is an academic medical center based in Boston, Massachusetts.
Founded in 1986
10001+ employees
H1B Sponsorship
Brigham and Women's Hospital has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (219)
2024 (174)
2023 (202)
2022 (220)
2021 (137)
2020 (157)
Funding
Current Stage
Late StageTotal Funding
$22.15MKey Investors
American Medical AssociationThe Leona M. and Harry B. Helmsley Charitable TrustMassachusetts Life Sciences Center
2023-06-21Grant
2022-06-30Grant· $16M
2021-01-08Grant· $0.4M
Leadership Team
Caroline Fox
Associate Professor (Part Time), Medicine
David Silbersweig
Chairman Emeritus
Recent News
Company data provided by crunchbase