Brickworks Supply Center · 16 hours ago
Sales Account Specialist
Waterford, MI
Full-time
Onsite
Mid Level
3+ years expBrickworks North America is a subsidiary of Brickworks Limited, a large Australian group of companies. The Sales Account Specialist is responsible for customer service interactions, assisting the sales team, processing orders, and ensuring accurate quotes and orders while achieving sales goals and maintaining product expertise.
Building MaterialConstructionWholesale
Hiring Manager
Nicholas Macker, CDSP
Responsibilities
Assisting Direct Sales Team with product availability, pricing, quoting, sampling, and technical information as required
Process orders, order changes, sample requests, utilize Salesforce and coordinating shipments
Ensuring quotes and orders are accurate following company sales procedure
Achieve or exceed sales goals by growing sales and providing excellent customer service
Presenting new and existing products and design ideas to homeowners, builders, contractors, and masons
Maintain price lists and provide analysis of sales data to maintain satisfactory gross profit margins for all items sold
Perform basic credit functions and product complaint procedures as needed
Prepare and distribute bidding documents from quotes to technical submittals
Assist in job registration process (Assisting in document completion and submittal)
Responding to client concerns and applies independent decision making while striving for first-time resolution on all client problems/issues
Maintaining exceptional level of expertise on products/services relating to all product lines and customer needs, as well as staying abreast the competitive landscape
Qualification
Required
Excellent communication, interpersonal and negotiating skills
Good organizational, math and computer skills (Excel, Word, ERP systems, CRM)
Hands-on approach to problem solving regarding sales, service, and promotion
Self-motivated, high personal drive with a disciplined approach to working individually and utilizing resources to assist with accomplishing goals and objectives of the company
Excellent written and verbal communication skills, good presentation skills and a professional demeanor
Ability to strive for continuous improvement, must be detail-oriented with strong organizational skills
Strong problem solving and customer service skills
Ability to learn technical product information
Ability to support a team environment, company policies, procedures, continuous improvement
Preferred
College degree or relevant trade qualification is preferred
Minimum 3 years sales or customer service experience, preferably in the building materials industry
Company
Brickworks Supply Center
Brickworks Supply Center sells bricks, stone, landscape, and masonry materials.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase