Trinity Health MI · 7 hours ago
Scheduling Coordinator
Ann Arbor, MI
Part-time
Onsite
Entry Level
1+ years expTrinity Health MI is a healthcare organization, and they are seeking a Scheduling Coordinator to manage the scheduling of Interventional Radiology procedures. The role involves interacting with patients and physician office staff to coordinate services and ensure accurate documentation for patient services.
Hospital & Health Care
Responsibilities
Schedule Interventional Radiology procedures
Perform the Patient Access Process components including scheduling and registration
Interact with patient and physician office staff to schedule basic and complex future services across a wide scope of clinical departments
Coordinate multiple services in proper sequence for patients, as well as informing patient/doctor's offices of test preparations
Analyze tests/procedures ordered with the signs & symptoms for the studies to make appropriate decisions regarding the services needed and the appointments required
Collaborate with multiple departments to best utilize resources, while accommodating physician preferences and patient needs
Speak directly with multiple departments and locations to resolve numerous scheduling matters including STAT appointments, approvals, block times and appropriate selection of studies to schedule
Manage physician orders and other clinical documentation to ensure it is available and accurate for clinical staff at the time of patient service
Assist other team members with all scheduling related matters
Qualification
Required
High School diploma or equivalent
Minimum one year of related experience
Demonstrated computerized system application experience
Critical thinking and problem-solving skills
Analytical ability to effectively and efficiently resolve registration, scheduling and insurance issues
Exceptional interpersonal communication skills to effectively communicate with patients, team members, clinical colleagues, medical staff, external agencies and contacts
Exceptional customer services skills and positive personality attributes
Patience in dealing with ordinary, arduous or emotional patients
Use of telephones and call center technology
Ability to type at 35-40 WPM
Company
Trinity Health MI
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Gregory Wickings
Talent Acquisition Partner - Trinity Health Michigan (Grand Rapids & Muskegon)
Laura Aquinto
Revenue Site Business Partner
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