DARCARS Automotive Group · 18 hours ago
Automotive Service Cashier / Receptionist
Mount Kisco, NY, US
Full-time
Onsite
New Grad, Entry LevelDARCARS Automotive Group is a leading automotive dealership seeking an Automotive Service Cashier / Receptionist. In this role, you will be the front-line representative, greeting customers, directing them to the appropriate departments, and managing incoming calls while ensuring a professional and friendly environment.
AutomotiveRetail
Responsibilities
Greet showroom customers and determine the nature of their visit
Direct customers to the correct department, notify the appropriate salesperson that a customer is waiting, or introduce the customer to a salesperson
Answer basic customer inquiries and refer more extensive inquiries to the appropriate person
Enter data into computer operated prospect tracking system
Manage switch board
Communicate with callers in a professional, friendly and efficient manner, striving to minimize the time they are put on hold
Take thorough messages indicating the caller’s first and last name, company name if applicable, the time, and the message the caller wishes to leave
Communicate messages to all appropriate parties in a timely manner
Provide basic information to callers who have general inquiries
Update and distribute company telephone roster when necessary
Perform clerical duties and accounting duties as assigned by controller or GSM
Serve as showroom greeter
Other duties assigned by management
Make transaction receipts for sale and service department if applicable
Qualification
Required
Must be able to speak clearly and pleasantly on the telephone and convey the image of professionalism and competence to callers and in-person customers
Strong communication skills with both customers and DARCARS employees
Demonstrated commitment to customer service
Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
Requires the ability to sit for long periods of time
Be able to work in a fast-paced environment
Be a team player
Must be able to work a flexible schedule, evenings and weekends
Must have a valid driver's license and acceptable safe driving record
High school diploma or equivalent (GED)
Must be at least eighteen years of age
Must be able to pass pre-employment screen (background)
Preferred
Ability to speak multiple languages (Spanish) is a plus!
Previous customer service experience preferred but not required
Benefits
Comprehensive Benefits Plan including 401k
Employee discounts on vehicle purchases, parts and service repairs
Internal career advancement opportunities
Opportunities to join our community service initiatives
Company
DARCARS Automotive Group
DARCARS Automotive Group is an automobile dealership company.
Founded in 1977
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
John Darvish
President & CEO
Stephen Kearney
Chief Financial Officer
Recent News
2023-12-25
2023-12-25
Company data provided by crunchbase