Johnson Controls · 8 hours ago
Security Service Technician (un)
Doraville, GA
Full-time
Onsite
Mid Level
$25.16/hr - $25.16/hr
3+ years expJohnson Controls is a global leader in smart, healthy, and sustainable buildings. The Security Service Technician will troubleshoot and service security systems, ensuring customer satisfaction through effective communication and problem resolution.
Industrial EngineeringPhysical SecuritySmart Building
Responsibilities
You will alleviate concerns the customer may have regarding a security system
You will advise customers and the customer care center of the status of systems and processes inspections
You will repair or replace burglar alarms, fire alarms, CCTV systems, Card Access systems and other security equipment
This Technician will be set up with all of the tools and equipment needed to work independently from a remote location
Provide our customers with the highest level of service to solve building inefficiencies and resolve service-related items
As a trusted advisor to our customers you will provide solutions and outcomes at the time of service
As a Commercial Service Technician you will locate and alleviate trouble with damaged equipment or wiring; read just equipment, repair or replace inoperative equipment and test for operation; prepare trouble order forms to report temporary repairs
You will also coordinate inspections and/or installations with police, fire departments, or other appropriate agencies
Service Technicians will be responsible for the service and repair Commercial security/Fire Alarm/CCTV/Card Access systems
Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities
Provide quotes to support recommendations and solutions
Qualification
Required
High School Diploma or equivalent
Minimum 3-4 years' experience installing and inspecting/repairing Tyco Integrated Security or comparable product line
Experience with Card Access/CCTV/IP cameras
Excellent communication skills
Electrical/Electronic background
Valid driver's license
Preferred
Fire alarm experience preferred
Some college preferred
NICET II or greater preferred
Benefits
Paid vacation/holidays/sick time 10 days of vacation first year!
Comprehensive benefits package including 401K, medical, dental, and vision care Available day one!
Extensive product and on-the-job/cross-training opportunities With outstanding internal resources!
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
Company vehicle, tools, and equipment provided to complete all jobs.
JCI Employee discount programs (The Loop by Perk Spot)
Company
Johnson Controls
Johnson Controls offers smart buildings that create safe, healthy, and sustainable environments.
10001+ employees
H1B Sponsorship
Johnson Controls has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (61)
2024 (57)
2023 (80)
2022 (95)
2021 (81)
2020 (93)
Funding
Current Stage
Public CompanyTotal Funding
$1.6BKey Investors
US Department of Energy
2024-12-05Post Ipo Debt· $250M
2024-12-04Post Ipo Debt· $525.61M
2024-05-20Post Ipo Equity· $90M
Leadership Team
Joakim Weidemanis
Chief Executive Officer
Marc Vandiepenbeeck
Executive Vice President and Chief Financial Officer
Recent News
Company data provided by crunchbase