State of Indiana · 16 hours ago
Senior Citrix Administrator
Indianapolis, IN
Part-time
Onsite
Mid, Senior Level
5+ years expThe State of Indiana is one of the largest employers in the state, offering a range of opportunities across 60+ agencies. The Senior Citrix Administrator will design, review, and monitor Production Citrix Virtual Apps and Desktop sites, ensuring proper installation and maintenance while providing guidance for the Citrix Team.
GovernmentInformation ServicesOnline Portals
Responsibilities
Provide excellent customer service while overseeing, monitoring and escalating ticket resolution, as needed
Ensure new and existing Citrix stakeholders are satisfied with the EUE of their virtualized applications
Interface with other IOT Teams to implement security best practices for session reliability and EUE
Collaborate with Citrix Team members to create and implement naming standards for MCs, DGs, AGs, OUs and AD groups
Meet with Stakeholders to explain and quantify security measures taken to secure sessions
Schedule installations and upgrades and maintain them in accordance with established IT policies and procedures, including updating Netscaler virtual appliances
Assist customers in their efforts to debug and document system software upgrades and new releases
Responsible for testing, debugging, and documentation of system software upgrades and new releases, which may include program design and coding
Evaluate new and existing software products
Implement operating system enhancements to improve system reliability and performance
Design, develop, modify, and maintain complex system software using releases and utilities
Responsible for software applications related to the overall operating system, including sophisticated file maintenance routines, telecommunications networks, and computer accounting
Assign staff to various projects, direct their activities, and evaluate their work
May perform as team lead or project manager in assigned areas
May oversee multiple projects or project phases
Mentor and provide guidance to new and lower-level staff
Confer with department management to assist in planning, organizing, and controlling activities of assigned areas
Responsible for activities related to systems administration
Ensure long-term requirements of systems operations and administration, including overall systems planning
Responsible for installation, maintenance, configuration, and integrity of computer software and its components
Responsible for quality assurance review of system software
Defines system software and hardware requirements
Ensure long-term requirements of systems operations and administration, including overall systems planning
Confer with department management to assist in planning, organizing, and controlling activities of assigned areas
Analyze complex IT issues and develop innovative solutions
Implement best practices for system reliability, performance, and security
Manage crisis situations and ensure quick resolution of critical incidents
Qualification
Required
Master's Degree in Computer Technology or related field and 1+ years of experience, or
Bachelor's Degree in Computer Technology or related field and 3+ year of experience, or
Associate's Degree in Computer Technology or related field and 5+ years of experience, or
7+ years of experience applying the below, outlined knowledge, skills, and abilities in a similar role
Thorough knowledge of information technology system including software, hardware and their impact on the various components
Thorough knowledge of policies, standards, procedures and techniques
Thorough knowledge of information technology equipment, operation and capabilities
Ability to establish and maintain a cooperative working relationship with others
Ability to develop and execute system backup and recovery procedures and plans
Ability to work with other information technology support staff to develop capacity planning
Thorough knowledge of installation, maintenance, configuration of system software and system operating systems
Thorough knowledge in the use of tools and utilities to perform the system work
Thorough knowledge of designing, coding, testing, debugging and documenting system software components
Thorough knowledge in performance and tuning techniques
Able to perform essential functions with or without reasonable accommodation
Preferred
Certification in Citrix and/or other application virtualization technologies is highly preferred
Benefits
Three (3) medical plan options (including RX coverage) as well as vision and dental plans
Wellness Rewards Program: Complete wellness activities to earn gift card rewards
Health savings account, which includes bi-weekly state contribution
Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
Two (2) fully-funded pension plan options
A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
Up to 15 hours of paid community service leave
Combined 180 hours of paid vacation, personal, and sick leave time off
12 paid holidays, 14 in election years
Education Reimbursement Program
Group life insurance
Referral Bonus program
Employee assistance program that allows for covered behavioral health visits
Qualified employer for the Public Service Loan Forgiveness Program
Free Parking for most positions
Free LinkedIn Learning access
Company
State of Indiana
State of Indiana is the government website that provides information, services, news, and events related to Indiana.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Pamella Cook
Chief Financial Officer
Annie Frischkorn
Senior Human Resources Business Partner
Recent News
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