Edgewater Health · 22 hours ago
Admissions Specialist
Gary, IN
Full-time
Onsite
Entry Level
1+ years expEdgewater Health is a healthcare provider located in Gary, IN, seeking an Admissions Specialist. The role involves counseling clients on administrative and financial matters, scheduling admissions, verifying insurance, and ensuring timely payment of client charges.
Health CareMental HealthPharmaceuticalPrimary and Urgent CareRehabilitation
Responsibilities
Greet and check in clients and/or visitors
Schedule client appointments
Verify insurance for clients and explain benefits to them
Perform daily reminder calls no less than 24 hours and no more than 48 hours in advance of each appointment scheduled. Document telephone contacts in the electronic medical record
Send reminder letters no less than 7 days in advance of each appointment scheduled
Manage walk-ins
Back-fill schedule for no shows and cancellations
Meet with all clients at the time of intake/registration to complete necessary forms, explain payment responsibility and set up payment plans when needed
Confirm insurance coverage for open clients
Call for authorizations for initial visits
Schedules and performs client admissions
Assures Client/Guarantor is informed of documentation required for appointment
Monitor client third party eligibility
Perform a financial evaluation to determine ability to pay for service
Assures application is submitted for assistance through Medicaid, SSI, or other government assistance programs for which clients may qualify
Assures all clients charges are satisfied in a timely manner
Monitor account status of a client caseload
Update Client/Guarantor information every 90 days
Complete pre and post audits
Balance cash drawer daily
File, copy, order and restock supplies for the department and maintain the work station
Conduct all professional activity in an ethical manner
Conform to all applicable policies and procedures of Edgewater Health
In conjunction with other staff assist in identifying and eliminating any situation which jeopardizes the health and/or safety of clients, staff, or others who meet community mental health center operations
Utilize literature, workshops and other training aids to continually improve administrative skills
In conjunction with supervisor, complete and implement Individual Professional Development Plan
Assist in assuring Edgewater’s compliance with all related licensing and accreditation requirements
Keep department client list
Twenty-four (24) hour reminder calls
Track 30-day list for clients not seen
Qualification
Required
High school graduate or equivalent one to two years college credits desirable
One to two years experience in a health care provider facility with registration, Third Party Billing and collections experience required
Proficiency in Windows environment is strongly desired
Company
Edgewater Health
Edgewater Health is an organization that provides primary care, mental health, addiction and pharmacy services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Michael LaBroi
Chief Information Officer
Ralynn Crockett, MPA-MHRM
Chief Human Resources Officer
Recent News
Government Technology US
2025-07-15
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