Senior Insurance Process Improvement Analyst  jobs in United States
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Millennium Group · 23 hours ago

Senior Insurance Process Improvement Analyst 

positionSAT/PHX/CHS/PLANO, TX
timeFull-time
remoteOnsite
senioritySenior Level
date6+ years exp

Millennium Group is seeking a Senior Insurance Process Improvement Analyst to join their Optimization team, focused on enhancing claims processes for adjusters and members. The role involves analyzing workflows, identifying gaps, and implementing sustainable improvements to increase efficiency and accuracy in claims operations.

Digital MarketingHuman ResourcesInformation TechnologyRisk ManagementSoftwareStaffing Agency

Responsibilities

Analyze end-to-end claims processes and identify opportunities for improvement
Partner with claims adjusters, operations, and business stakeholders to understand pain points and operational challenges
Use data to evaluate current-state performance and inform recommendations
Design and implement process improvements, controls, and risk mitigation strategies
Develop documentation, SOPs, and process standards to support consistent execution
Monitor outcomes and drive continuous improvement quarter over quarter
Collaborate with cross-functional teams including operations, analytics, quality, and vendor partners
Support optimization initiatives across property and casualty claims workflows

Qualification

Insurance process improvementPropertyCasualty claimsData analysisMicrosoft ExcelProcess improvement methodologiesStakeholder managementCommunicationProblem-solvingIndependent work

Required

6+ years of experience in insurance process improvement
Strong understanding of property and casualty claims (property/homeowners preferred)
Proven experience analyzing data and driving process improvements
Advanced proficiency with Microsoft Excel, PowerPoint, and Word
Strong communication and stakeholder management skills
Ability to work independently, take initiative, and solve complex problems
Comfortable operating in ambiguous environments without prescriptive instructions
Ability to work onsite in one of the listed locations

Preferred

Experience with property (homeowners) claims optimization
Exposure to catastrophe (CAT) claims processes
Process improvement background (Lean, Agile, Six Sigma a plus)
Experience owning a process or operational workflow end-to-end

Company

Millennium Group

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Millennium Group specializes in staffing, consulting, software development, risk management, analytics, and digital marketing services.
dateFounded in 2001
location
Austin, Texas, USA
people-size501-1000 employees
web-link
https://www.millenniumgroup.com

Funding

Current Stage
Late Stage

Leadership Team

F
Frances Rios
HR Operation Manager
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