International Student Services Assistant (temporary/part-time) jobs in United States
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Inside Higher Ed · 4 days ago

International Student Services Assistant (temporary/part-time)

positionLowell, MA
timeFull-time, Part-time
remoteOnsite
seniorityEntry Level
money$25/hr - $30/hr
date1+ years exp

Inside Higher Ed is seeking a part-time International Student Services Assistant to support the ISSO team. The role involves administrative tasks, customer service, and student support specifically for international students at UMass Lowell.

Digital MediaEducationHigher EducationJournalismRecruiting
badNo H1BnoteU.S. Citizen Onlynote

Responsibilities

Screen student and scholar questions via email and walk-ins to triage to ISSO advisors or Executive Director as necessary
Initial contact for troubleshooting technical e-form issues
Position requires use of the following software: Sunapsis, Five9, and other technologies/applications
Support the ISSO office in implementation of events and orientation sessions for the international student population at UML
Assist with general business operations – travel, ordering office supplies, event planning (booking rooms, ordering catering, marketing, etc) Assist with website management and editing
Other duties as assigned by Executive staff

Qualification

Customer serviceMicrosoft Office SuiteCase management softwareCultural sensitivityEvent planning

Required

U.S. Citizenship or U.S. Permanent Residency required
Bachelor's degree
Minimum of one to three years customer service experience; preferred in higher education, governmental or non-profit setting
Must be proficient in Microsoft Office Suite
Experience with case management and/or customer relations management software
Cultural sensitivity to persons of all backgrounds and nationalities
Interest in working with international students in the higher ed setting

Company

Inside Higher Ed

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Inside Higher Ed is the online source for news, opinion, and jobs related to higher education.
dateFounded in 2004
location
Washington, District of Columbia, USA
people-size51-200 employees
web-link
https://www.insidehighered.com/

Funding

Current Stage
Growth Stage
Total Funding
unknown
2022-01-10Acquired
2006-08-31Series Unknown

Leadership Team

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Stephanie Shweiki
Director, Foundation Partnerships
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