The Ivy Lounge Wellness · 3 days ago
Front Desk & Administrative Assistant
Irving, TX
Full-time
Onsite
New Grad, Entry LevelIvy Lounge Wellness is a boutique IV therapy and wellness clinic focused on personalized wellness experiences. They are seeking a professional Front Desk & Administrative Assistant to serve as the primary point of contact for clients and support the daily operations of the clinic.
Health Wellness & Fitness
Responsibilities
Greet clients warmly and professionally upon arrival
Serve as the primary point of contact for clients, phone calls, and emails
Check clients in and out accurately using scheduling and documentation systems
Coordinate with clinical staff to ensure smooth appointment flow
Offer and prepare refreshments such as coffee, juice, water, or wellness beverages
Maintain a clean, organized, and welcoming front desk, waiting area, restrooms, and treatment rooms
Perform general administrative tasks including light data entry, filing, and scheduling support
Monitor and restock front desk, beverage station, and restroom supplies
Handle client information with discretion and in compliance with HIPAA requirements
Perform other duties as assigned to support clinic operations and client experience
Qualification
Required
Excellent verbal and written communication skills
Strong interpersonal and customer service abilities
Professional demeanor with attention to detail and presentation
Highly organized, reliable, and punctual
Comfortable multitasking in a fast-paced, client-facing environment
Ability to remain calm, courteous, and solutions-oriented under pressure
Experience in a front desk, administrative, hospitality, wellness, or customer-facing role
Familiarity with scheduling systems or electronic records
Willingness to support both front-of-house and behind-the-scenes responsibilities
Comfortable adhering to professional appearance and workplace standards
Benefits
Clean, modern, and upscale work environment
Supportive and professional team culture
Opportunity to grow with a developing premium wellness brand
Employee discounts on select services (where applicable)
Company
The Ivy Lounge Wellness
Ivy Lounge Wellness is a premium wellness destination offering IV hydration therapy, vitamin injections, and modern preventive wellness services in a refined, client-focused environment.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase