PuroClean of Northeast Houston - Beltway · 4 hours ago
Property Restoration Coordinator
United States
Contract
Remote
Entry, Mid Level
1+ years expPuroClean of Northeast Houston is a leader in emergency property restoration services, and they are seeking a Property Restoration Coordinator to manage production operations and ensure customer satisfaction. The role involves coordinating job schedules, communicating with customers and adjusters, and maintaining documentation for restoration projects.
Consumer Services
Responsibilities
Receive and process new loss assignments (water, fire, mold)
Schedule mitigation crews, inspections, and follow-up visits
Coordinate subcontractors and vendors as needed
Track job progress and deadlines
Act as primary point of contact for homeowners
Communicate job status, expectations, and timelines
Coordinate with insurance adjusters and third-party administrators (TPAs)
Handle documentation requests and approvals
Maintain accurate job files and notes
Upload photos, moisture readings, and reports
Assist with estimate preparation and document review
Use restoration software such as: + Xactimate + DASH, Encircle, or similar platforms + CRM/job management systems
Verify work authorizations and contracts are signed
Assist with invoice submission and payment tracking
Ensure compliance with insurance and IICRC standards
Support QA/QC processes
Support project managers, crew chiefs, and estimators
Monitor workload and help resolve scheduling conflicts
Assist with emergency after-hours coordination (as required)
Qualification
Required
1–3 years of experience in property restoration, construction coordination, or insurance claims support
Strong organizational and multitasking skills
Excellent verbal and written communication
Working knowledge of water/fire/mold restoration processes
Proficiency with Microsoft Office / Google Workspace
Ability to work in a fast-paced, deadline-driven environment
Preferred
Experience with Xactimate and insurance estimating
Familiarity with IICRC standards (WRT, ASD, FSRT a plus)
Experience working with insurance adjusters and TPAs
Benefits
Online Mobile Courses
Flexible Scheduling
Paid Training for Career Advancement
Opportunity to Help People in Times of Need
Aggressive Competitive Wages
Company
PuroClean of Northeast Houston - Beltway
You can trust PuroClean of Northeast Houston – Beltway to respond to all residential and commercial property damage remediation calls anytime.
Houston, TX, US
2-10 employees
H1B Sponsorship
PuroClean of Northeast Houston - Beltway has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Early StageCompany data provided by crunchbase