FirstLight Home Care · 10 hours ago
Receptionist
FirstLight Home Care is dedicated to hiring compassionate and dependable individuals who are committed to providing first-class personal service to clients. The Receptionist will be responsible for answering incoming calls, greeting visitors, and maintaining a positive office atmosphere while managing communications and supporting office operations.
Health Care
Responsibilities
Greets guests in person upon arrival, while setting a positive office atmosphere; answers and directs inquiries via telephone and via incoming email with a customer service mindset; takes and communicates messages and follow-up
Directs visitors by maintaining employee and department directories; providing instructions as necessary
Maintains relationships with building management, office suppliers, service providers, and external office administration provider partners, as applicable
Assist Scheduler with Client and Caregiver schedules
Maintains the telecommunication system, following manufacturer’s instructions
Maintains safe and clean reception area by complying with procedures, rules, and regulations
Contributes to team effort by accomplishing related results as needed
Works toward continuous quality improvement
Stays current with changing technology, including software programs
Data entry and file management as needed
Upholds, supports, and promotes all company policies and procedures
Qualification
Required
High school diploma/general education degree (GED); or one (1) to two (2) years' related experience and/or training; or equivalent combination of education and experience
Proficiency with Microsoft and/or Google Suite required
Must possess and demonstrate excellent communication and customer service skills
Ability to read and understand short instructions, correspondence, and memos
Ability to effectively communicate through written and verbal language
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
Ability to evaluate situations and make complex decisions using critical thinking and reasoning
Benefits
Health insurance
Opportunity for advancement
Paid time off
Training & development
Competitive salary
Company
FirstLight Home Care
Our mission is to help people have their best day -- every day. Every caregiving situation is different.
Funding
Current Stage
Growth StageRecent News
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