Program Manager - Sustaining Services jobs in United States
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Plexus Corp. · 3 hours ago

Program Manager - Sustaining Services

Plexus Corp. is committed to creating transformative products in various industries, including Aerospace/Defense and Healthcare. The Program Manager will lead customer relationships and the Customer Focus Team, ensuring alignment with program goals and driving improvements in customer service and satisfaction.

AutomotiveBusiness DevelopmentElectronicsEnterprise ApplicationsManufacturingSupply Chain Management

Responsibilities

Engage and lead the Customer Focus Team(s), ensuring that the team(s) understand(s) the overall program contract(s) / goals, are performing consistently and are empowered to make decisions and solve problems as they arise
Take the lead in engaging with Customer(s) in respect of delivery commitments, quarterly business reviews, site visits and negotiating PPV and NRE
Lead systematic improvements in customer service and satisfaction in respect of the Plexus' 5Es and Plexus Core Values
Leverage operational cost and quality metrics to identify improvement opportunities and collaborate with support functions to proactively develop and implement solutions
Proactively leverage knowledge of financial metrics to identify risks and variances to plan, and take action to mitigate such risks and variances
If have direct reports: Responsible to exemplify and hold their team accountable to demonstrating the Plexus Core Values. Leader will focus on evaluating potential, driving succession planning, and ensuring their employees receive the development and coaching required to realize their full potential

Qualification

Customer relationship managementTeam leadershipOperational metrics analysisFinancial metrics knowledgeCoachingProblem-solvingCommunication skills

Required

Bachelor's Degree with 2 or more years of related experience is preferred. An equivalent combination of education and/or experience will be considered

Benefits

Medical, dental, and vision insurance
Paid time off
Retirement savings
Opportunities for professional development
Work-life balance
A variety of perks to enhance the team member experience

Company

Plexus Corp.

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Since 1979, Plexus has been partnering with companies to create the products that build a better world.

Funding

Current Stage
Public Company
Total Funding
unknown
Key Investors
Apax Partners
2006-06-27Post Ipo Equity
1986-02-14IPO

Leadership Team

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Todd Kelsey
President & Chief Executive Officer
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Oliver Mihm
Chief Operating Officer
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Company data provided by crunchbase