Traveling with Michaila · 7 hours ago
Client Experience Manager
United States
Part-time
Remote
Mid LevelTraveling with Michaila is seeking a proactive Client Experience Manager to oversee client interactions and ensure a seamless, high-quality experience. The role involves managing client communications, coordinating service details, and resolving issues to maintain positive client experiences.
Leisure Travel & Tourism
No H1B
U.S. Citizen Only
Responsibilities
Manage ongoing client communications and service workflows
Ensure timely follow-ups, confirmations, and updates
Coordinate scheduling, documentation, and client requests
Identify and resolve issues to maintain a positive experience
Maintain accurate records and support process improvements
Qualification
Required
Strong communication, organization, and problem-solving skills
Ability to work independently in a remote environment while using the resources and tools provided
Detail-oriented, reliable, and tech-comfortable
Must be a citizen of the US, UK, Australia, Mexico, Spain, and LATAM
Preferred
Customer service or client management experience (preferred, not required)
Benefits
100% remote flexibility
Training and ongoing support provided
Opportunity for long-term growth
Company
Traveling with Michaila
We aid our clients in creating lifelong memories through travel
0-1 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase