Farm Bureau Bank · 20 hours ago
Asset Recovery Officer
Farm Bureau Bank-TX Headquarters - San Antonio, TX 78232
Full-time
Hybrid
Entry, Mid Level
$20/hr - $20/hr
2+ years expFarm Bureau Bank is rooted in service, strong relationships, and meaningful results, offering financial services that support hardworking individuals in agriculture. The Asset Recovery Officer will be responsible for originating collection calls, managing delinquent accounts, and serving as a subject matter expert in the repossession process.
BankingFinanceFinancial Services
Responsibilities
Responsible for originating both incoming and outgoing collection telephone calls to customers to establish payment arrangements on past due credit card and installment loans
Responsible for queue management of advanced collection activity, specifically late stage delinquent accounts for consumer and business credit card and installment loans
Responsible for serving as a subject matter expert for credit card and installment loan collection activity, repossession process, Member Assistance programs, and communications with customers
Effectively communicate with internal and external customers including repossession and remarketing vendors
Responsible for having an advanced knowledge of documentation methods for all collection activities in a concise and accurate manner utilizing available systems and tools
Perform advanced skip-tracing activities
Review and recommend accounts for legal action and/or repossession when needed
Prepares all necessary letters as required for the repossession and remarketing process
Qualification
Required
High school diploma or GED required with some college credit preferred
Two years experience in a repossession department
Prior experience in locating members (customers), collateral, and/or other assets through the use of various skip tracing tools
Knowledge of all rules and regulations relating to the process of repossession and liquidation of repossessed collateral
Two years experience in an office environment, preferably in a financial institution
Experience with remarketing and otherwise disposing of collateral recovered including repossessions, impounds, voluntary surrenders and bankruptcies
Benefits
Affordable Medical, Dental and Vision coverage
Outstanding 401k – Employer match up to 5%
Paid Volunteer Hours
Accrued Paid Time Off (PTO) & Paid Holidays
Life Insurance and Long-Term Disability (company paid)
Continuing Education Opportunities
Company
Farm Bureau Bank
Farm Bureau Bank, a subsidiary of FB BanCorp, serves the financial needs of Farm Bureau members.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$7.7M2016-08-01Series Unknown· $7.7M
Leadership Team
William Hileman
President and CEO
John Poe
SVP, Chief Risk Officer
Recent News
2025-08-21
2023-12-22
2023-12-22
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