Sovos Latinoamérica · 4 hours ago
Concierge/Front Desk
Twin Rivers (Richardson, TX)
Full-time
Onsite
Entry Level
1+ years expSovos Latinoamérica is seeking compassionate individuals to join their team as Concierges. The role involves providing clerical support, answering telephones, greeting guests, and assisting residents with their requests and services coordination.
Computer Software
Responsibilities
Answer incoming telephone calls promptly, taking complete and accurate messages, routing calls including locating residents when necessary
Receive visitors, having them sign registers, and routing them as appropriate
Provide information and assistance to residents coming and going, activities, and signing out when they leave the community
Assist the Wellness Director as needed with resident’s doctors’ appointments, including scheduling appointments, recording all appointments, notifying the driver of the scheduled appointment(s), and seeing that the resident gets there on time
Maintain resident mailboxes, including an up-to-date listing, assignment for new residents, names on boxes and returning mail to post office for move-outs; Receive and distribute mail as needed
Maintain the professional and organized appearance of the lobby and reception area, including making certain any adjacent equipment, workroom, and supply closets are neat and locked
Provide administrative support including typing, filing, preparation of reports, copying, scheduling appointment, and calling vendors, as requested by supervisor
Schedule work orders received from the residents and coordinate with Maintenance/Housekeeping
Assist with recruitment activities by placing ads, screening applicants, check references, scheduling physicals, and scheduling interview appointments, as requested by supervisor
Maintain inventories of supplies; Assist in ordering supplies approved by the supervisor
Resolve immediately or report to supervisor any unsafe conditions including building hazards, unsafe work practices, or threats to resident safety
Performs other related duties as assigned by supervisor
Supports and participates in the resident centered activity programs
Participates in projects or committees as assigned
Attends all associate meetings including in-service education and associate functions, as requested by supervisor
Assists in a variety of tasks involving residents as assigned
Qualification
Required
High School Diploma or GED at a minimum
Experience in general office procedures, computers; Windows, Word, Excel, Office, Outlook, Internet-based programs, Emailing, Scanning, and general office equipment
Physical requirements include the ability to communicate by speaking, seeing, and hearing sufficient to serve the residents
Professional and neat appearance and presentation, adherence to the dress code, and good personal hygiene are expected
Good grammatical and writing skills, proficient with email process and etiquette
Ability to read, write, and speak English
Must have excellent customer service and interpersonal skills to work with various levels of people, associates, and residents
Be free of communicable disease
Completion of drug testing and criminal record background check upon hire and upon request of supervisor
Physical requirements include bending, standing, lifting, stooping, sitting, walking, stretching, and ability to lift/carry up to 40 pounds
Adhere to and carry out all policies and procedures
Maintain confidentiality of verbal and written information pertaining to residents, facility operations, and personnel
Preferred
One year of office or hospitality experience preferred
Benefits
PTO (Paid Time Off)
Daily Pay
Holiday Pay
Health/Dental Insurance
401K with employer match
Life Insurance
Short and long-term disability
Referral Bonuses
Tuition Reimbursement
Employee Assistance Program
Company
Sovos Latinoamérica
La tecnología ha transformado a las empresas y ha cambiado para siempre la forma en que los gobiernos regulan.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase