Lifelancer · 7 hours ago
Inside Sales & Training Associate
California, USA
Full-time
Hybrid
Entry Level
$90K/yr - $110K/yr
1+ years expCEFALY Technology is transforming migraine care with innovative, drug-free, and non-invasive therapeutic solutions. The Inside Sales & Training Associate serves as the primary point of contact for VA and Medical Center customers, providing account support, order processing, and relationship management while also delivering training to healthcare providers.
Artificial Intelligence (AI)BiopharmaBookkeeping and PayrollEmploymentFreelanceHealth CareLife ScienceOnline PortalsPharmaceuticalRecruiting
Responsibilities
Serve as the main interface for institutional customers through phone, email, and video conferencing
Act as the primary customer contact for assigned accounts
Conduct customer discovery and coordinate follow-up training with Cefaly Regional Trainers
Travel on-site to provide high-quality training to healthcare providers
Schedule and follow up on Regional Trainer in-service meetings
Process and track customer orders accurately
Work collaboratively with Customer Service to resolve questions, issues, and complaints
Use initiative to improve personal skills and departmental processes
Convert prospects into active customers
Works collaboratively with Inside Sales Representatives & Trainers
Represent CEFALY Technology at trade shows and medical conferences
Adapt to evolving business needs and take on other duties as required
Generate new leads and maintain accurate contact information in Salesforce
Perform additional duties as assigned
Qualification
Required
Strong business acumen and sound professional judgment
Excellent communication skills in written and spoken English, including grammar and professional tone
Proficiency with Microsoft Excel, Word, and Outlook
Solid organizational and time-management skills
Experience using a CRM system; Salesforce preferred
Ability to navigate remote customer environments and facility endpoints
Bachelor's degree or equivalent experience in a medical, life sciences, or related healthcare field
Medical or clinical background is required, including experience in medical device, pharmaceuticals, or healthcare sales, or prior clinical experience
Preferred
Experience with VA Medical Centers is a plus
Educational background or exposure to Biology, Anatomy, Neurology, or medical devices is helpful but not required
Familiarity with migraine treatment, clinical environments, or medical terminology is beneficial
1–3 years of inside sales experience in a medical, biotechnology, or technology field preferred
Candidates with relevant internships or strong transferable skills will also be considered
Benefits
Health insurance (80% employer-paid)
Employer-paid Dental and Vision
IRA with company match (no vesting period)
Paid PTO
Paid company holidays
Company
Lifelancer
Lifelancer is a global platform for talent hiring in Life Sciences, Pharma, Healthtech & IT
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$0.68M2025-03-01Pre Seed· $0.24M
2024-03-01Pre Seed· $0.11M
2023-03-01Pre Seed· $0.12M
Leadership Team
J
Jayesh Pandya
Co-Founder & CEO
Company data provided by crunchbase