MGM Resorts International · 16 hours ago
Workforce Management Specialist - MGM Grand
LV Metro Area
Full-time
Onsite
Entry Level
$22.50/hr - $22.50/hr
2+ years expMGM Resorts International is a leader in the entertainment industry, seeking a Workforce Management Specialist to support their properties. In this role, you will manage high-volume scheduling needs, ensure accurate timekeeping, and collaborate with department leaders to meet staffing requirements.
GamblingHospitalityResorts
Responsibilities
Work collaboratively to complete daily scheduling tasks, including managing leave requests and callouts
Serve as a subject matter expert on Workforce Management software and processes
Collaborate with department leaders to create scheduling solutions that reflect current business demands, account for exceptions, and support accurate staffing levels and efficiency strategies
Suggest scheduling changes and create new business models
Identify best practices to enhance staffing while adhering to current labor agreements, and ensure ethical and equitable scheduling processes
Determine the balance between optimal scheduling, service expectations, and compliance with current legal or legislative requirements
Track, monitor, and communicate all system issues and downtime
Manage Key Performance Indicators, including but not limited to Service Level, Occupancy, Abandon rates, ASA and AHT on a daily, weekly, and monthly basis
Qualification
Required
Must be a minimum of 18 years of age
Has a high school diploma, or GED
Has 2+ years of prior relevant experience
Benefits
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
Free meals in our employee dining room
Free parking on and off-shift
Health & Income Protection benefits (for eligible employees)
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
Company
MGM Resorts International
MGM Resorts International is a hospitality firm that operates casinos, restaurants, and recreational resorts.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.6BKey Investors
IAC
2024-09-03Post Ipo Debt· $850M
2024-03-25Post Ipo Debt· $750M
2020-08-10Post Ipo Equity· $1B
Leadership Team
William Hornbuckle
Chief Executive Officer and President
Mark Strawn
Chief Financial Officer - Midwest Group
Recent News
2026-01-23
2026-01-20
carsoncityheadlines.com
2026-01-17
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