City of Austin · 3 hours ago
Business Process Consultant Senior, Austin Emergency Management
Combined Transportation Emergency and Communications Center (CTECC)
Full-time
Onsite
Mid, Senior Level
$80K/yr - $102K/yr
5+ years expThe City of Austin is a vibrant community dedicated to shaping one of the nation's most dynamic cities. They are seeking a Senior Business Process Consultant to lead strategic planning and performance measurement processes, drive process innovation, and resolve business issues for the Department Executive Management team.
Association
Responsibilities
Leads multiple, cross-functional, large projects, initiatives and teams
Reviews, coaches and evaluates the work of Business Process Consultants and Technical staff
Advises Executive Management team in defining and identifying key measures and performance targets
Facilitates the development of stakeholder analysis and communication plans for process improvement teams
Makes recommendations to project teams and recommend organizational change utilizing appropriate talent
Identifies, collects, and researches to complete data analysis
Plans needs and forecasts resources for specific tasks and makes specific assignments to Business Process Consultants and/or staff
Accountable for achievement of goals of the division
Identifies talent to fulfill support roles, establishes relationships quickly and gather needed resources to ensure successful processes
Develops solutions to critical business issues and presents alternatives to executive management
Communicates project status to sponsors, stakeholders, and the rest of the department
Responsible for creating/revising models and methodologies which support consulting services
Develops project work plans and performs project management
Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal
Qualification
Required
Graduation with a Bachelor's degree from an accredited college or university, plus five (5) years of experience related to the job. Graduate level education may substitute for experience up to two (2) years
Knowledge of business strategies, objectives, planning, development and management processes and process improvement
Knowledge of performance measures
Knowledge of applicable City of Austin, state and federal statutes, ordinances and codes
Knowledge of research methodologies, cost/benefit, analysis, statistics and financial models
Knowledge of leadership methodologies and supervisory responsibilities
Skill in communication in a variety of formats including: print communication, electronic format, presentations and telephonic
Skill in providing internal consulting services
Skill in project management methods
Skill in handling conflict resolution to changes of current processes
Skill in negotiation of projects and program initiatives
Interpersonal skills to engage all stakeholders and facilitate accurate requirements to capture and manage stakeholders' expectations
Ability to look at situations systematically
Ability to work independently and with teams
Ability to understand, interpret and apply detailed and complex information
Ability to manage implementation of recommendations
Ability to lead and manage a multi-discipline workforce
Preferred
Experience developing and implementing strategies for effective technology solutions and strong technical acumen
Experience managing complex, long-term technical projects
Experience with GIS, SharePoint administration, Power BI, Database management systems, WebEOC, Veoci, Everbridge
Experience with Wildfire planning and mitigation
Experience working in Emergency Operations/Emergency Response
Benefits
Low-cost medical
Dental
Vision
Paid leave time
A highly competitive retirement plan
Training opportunities
Wellness programs
On-site fitness centers
Mental health support
Company
City of Austin
An award-winning employer, the City of Austin has a Council-Manager form of government and employs 13.8K employees.
10001+ employees
H1B Sponsorship
City of Austin has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2023 (7)
2022 (5)
2021 (2)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Brian Gardner
Chief Information Security Officer
Noelle Corcoran
Marketing Supervisor
Recent News
Government Technology US
2025-05-26
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