National Association of Latino Healthcare Executives · 12 hours ago
Systems Administrator IV, Applications-Beaker/Pathology – (SCAL)
The National Association of Latino Healthcare Executives is seeking a Systems Administrator IV to lead incident and problem management processes. The role involves resolving complex issues, supporting enterprise systems, and collaborating with cross-functional teams to ensure system stability and performance.
Health CareHospitalMedical
Responsibilities
Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities
Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback
Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions
Assists technical and project team members to resolve system problems and application-specific issues
Supports the stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by performing complex systems analysis to identify problems, trends, and opportunities for improvement
Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues
Escalates unresolved or critical issues, risks or problems to system engineers
Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback
Plans and performs complex system configuration
Participates in installs, upgrades, or decommissions of designated systems, products, and infrastructure
Creates documentation of new and existing system configuration and procedural information, and ensures system configurations documentation is complete and accurate
Plans the implementation of hardware and software changes into environments and one or more additional IT production environments by performing impact analyses of system changes
Supports vendor support activities, as appropriate
Participates in and influences change management processes
Defines the maintenance, modification, and documentation of complex and advanced applications
Supports the development of guidelines to prevent and/or resolve recurring problems
Recommends and executes performance tuning and optimization activities
Qualification
Required
Leads the incident and problem management process by resolving complex issues (e.g., root cause analysis, coordinate prevention plan execution) and addressing escalations as appropriate
Completes work assignments and supports business-specific projects by applying expertise in subject area
Supports the development of work plans to meet business priorities and deadlines
Ensures team follows all procedures and policies
Coordinates and assigns resources to accomplish priorities and deadlines
Collaborates cross-functionally to make effective business decisions
Solves complex problems
Escalates high priority issues or risks, as appropriate
Recognizes and capitalizes on improvement opportunities
Practices self-development and promotes learning in others
Proactively provides information, resources, advice, and expertise with coworkers and customers
Builds relationships with cross-functional stakeholders
Influences others through technical explanations and examples
Adapts to competing demands and new responsibilities
Listens and responds to, seeks, and addresses performance feedback
Provides feedback to others and managers
Creates and executes plans to capitalize on strengths and develop weaknesses
Supports team collaboration
Adapts to and learns from change, difficulties, and feedback
Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions
Assists technical and project team members to resolve system problems and application-specific issues
Supports the stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security)
Performs complex systems analysis to identify problems, trends, and opportunities for improvement
Provides first and second level support for enterprise systems and systems in one or more additional IT domains
Diagnoses, troubleshoots, and resolves complex incidents to minimize system issues
Escalates unresolved or critical issues, risks or problems to system engineers
Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback
Plans and performs complex system configuration
Participates in installs, upgrades, or decommissions of designated systems, products, and infrastructure
Creates documentation of new and existing system configuration and procedural information
Ensures system configurations documentation is complete and accurate
Plans the implementation of hardware and software changes into environments and one or more additional IT production environments
Performs impact analyses of system changes
Supports vendor support activities, as appropriate
Participates in and influences change management processes
Defines the maintenance, modification, and documentation of complex and advanced applications
Supports the development of guidelines to prevent and/or resolve recurring problems
Recommends and executes performance tuning and optimization activities
Company
National Association of Latino Healthcare Executives
The National Association of Latino Healthcare Executives is a hospital and healthcare organization.