eBay · 2 hours ago
Instructional Designer
eBay is a global ecommerce leader that is changing the way the world shops and sells. They are seeking an Instructional Designer to craft and maintain training resources for their Authenticity Guarantee authenticators, ensuring consistency in performance across various product categories.
AuctionsE-CommerceInternetMarketplaceRetail
Responsibilities
Create and manage course and program structure based on collaboration with Instructional Design Lead and Training Category Leads
Partner with Training Category Leads, Trainers, and SMEs to design and author learning content using Articulate 360 suite, Vyond and other popular learning tools
Build online assessments and evaluations
Create and maintain brand guides and facilitator guides to support Authentication and Training Teams
Work with Creative Producer to design and capture media for learning content
Recommend changes or improvements to existing content and courses to better serve learners
Anticipate the needs of rapid growth and adjust training content to scale with program expansions
Analyze performance and engagement data and recommend strategic direction to align training programs with business needs
Identify and communicate opportunities for process and quality improvements, providing feedback on usage, defects, and suggested enhancements
Maintain project plans as they relate to learning content creation
Manage tracking of course revisions and history
Build and manage program reporting dash
Collaborate with Training Team Leadership to ensure Knowledge Base content is up-to-date and relevant for current operational needs
Conduct regular content audits, identifying gaps, inconsistencies and outdated content
Qualification
Required
Bachelor's degree, equivalent experience or higher from an accredited university
2+ years experience in Instructional Design, training development, or related role
2+ years program or project management including needs analysis, strategic planning, data & performance evaluation, and/or change implementation
Experience with learning authoring tools like Articulate Rise or Storyline, Vyond, or similar tools
Familiarity with Workday Learning Management Systems (LMS)
Excellent communication and interpersonal skills
Strong analytical skills and a proven ability to work independently and influence others
Champion for diversity, equity and belonging
Proficiency in Google Suite and Microsoft Office
Preferred
Passion and/or experience with fashion, consignment, ecommerce and/or authentication is a bonus
Benefits
Target bonus
Restricted stock units
Full range of medical, financial, and/or other benefits
401(k) eligibility
Various paid time off benefits
PTO
Parental leave
Company
eBay
eBay is a global online marketplace enabling users to buy, sell, and auction new or used items across various categories.
Funding
Current Stage
Public CompanyTotal Funding
$1.16BKey Investors
Benchmark
2022-11-07Post Ipo Debt· $1.15B
1998-09-24IPO
1998-01-01Series Unknown
Recent News
Digital Commerce 360
2026-01-23
2026-01-22
Company data provided by crunchbase